Heena Talwar Email & Phone Number

Dallas, TX, US

Virtual

❖ Operational expert in managing issue resolution for clients while balancing a broad understanding in payment technology ❖ Take ownership and deliver timely resolution of issues, including working with partners such as IT, Operations, Business Controls, Compliance Financial Crimes, Accounting and Vendors❖ Work as a liaison between clients and.

Lombard, Illinois, United States

❖ Submitted various business and residential loan applications, including credit cards, home equity lines of credit, personal loans and auto loans; alongside partnering with mortgage loan officer on refinancing❖ Analyzed customer credit reports, opened accounts and advising customers on daily banking needs and digital banking; Partnered with investment.

❖ Analyzed client relations and satisfaction while directing rehearsals to train individuals in various dance styles; creating floor plans and routines with break down videos to teach each dance step ❖ Collaborating with vendors, staff and venues for extended period of time to ensure every detail is accurately completed; while using softwares like google.

Chicago

❖ Created and designed various decorations and arrangements.❖ Managed and planned weddings and birthdaysWorked with various event companies to help organize and manage events for large groups❖ Organized and planned family and friends weddings❖ Dealt with various vendors (decorators, caters, DJ’s)

Rosemont, IL

❖ Responsible for daily client database that tracks all client purchases ❖ Organization of back of house shoes, handbags, Jewelry, small leather goods and Cash Rep area, which benefits in quick accessibility ❖ Customer service expert- Respond to questions and concerns about products while maintaining a friendly attitude and by following all protocols ❖.

Bloomingdale, IL

❖ Responsible for achieving daily sale goals usually between $500-$1500❖ Maintained friendly attitude and followed all store interaction protocols while answering customer questions and processing payments❖ Managed the security and organization for Gold & Diamond Jewelry❖ Sold high-end expensive jewelry including protection plans❖ Ensuring all sales and.

Westmont

❖ Answered multi-line phone, operate fax and copy machine❖ Managed data entry and inventory (karat weight, color, cut, clarity and cost of jewelry)❖ Responsible for daily updates for all social media websites consisting of new photography of merchandise ❖ Accountable for daily cash handling of $10,000 plus daily deposits❖ Developed highly empathetic client.

❖ Arranged and kept the reception area organized, in conjunction with collecting patient co-pays ❖ Attained record of answering calls and taking messages❖ Displayed strong communication skills while maintaining patient confidentiality

❖ Maintained efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) ❖ Ensured the cleanliness, sanitation and maintenance of all facilities❖ Executed calmly and effectively in emergency situations, and added the personal, caring touch that.

Chicago

❖ Created prints for prescription labels having information like name of patient, clinic, medication and dosage instructions. ❖ Participated in helping Pharmacist with all inventory through counting drugs plus supplies. ❖ Organized incoming supplies on shelves along with tag and price as per given directions.

Certified Scrummaster® (Csm®), Information Technology

CSM

High School Diploma

Education record

Real Estate

Activities and Societies: Real Estate Agent826239