Business Analyst(Sales)
CurrentLead Management:Effectively handled assigned leads, managing communication and follow-ups with clients.Demonstrated proficiency in understanding and gathering custom requirements.Product Demonstrations:Conducted product demos within the team and for prospects/clients, showcasing features and benefits.Sales Target Achievement:Ensured achievement of sales targets through strategic planning and execution.Customer Satisfaction:Prioritized superior customer satisfaction before and after project delivery.Client Communication:Actively participated in conversations between the post-sales department and clients.Documentation:Prepared and maintained essential documentation, including BRD, HRD, Proposals, and Estimation Sheets.Feedback and Suggestions:Provided valuable feedback to improve products, collaborating with product development, marketing team, and analysts.Process Optimization:Identified and implemented changes in processes to enhance lead conversion rates.Reporting and Leads Management:Managed and reported on the number of leads handled, won, and lost, providing reasons for lead losses.Maintained detailed lead status, notes, and progress updates in the CRM according to established guidelines.Produced additional reports as required for diverse analysis purposes.
