Hei Tung Lam Email and Phone Number

Shoptoplus is an eCommerce fulfillment service provider located in Hong Kong. It provides the entire online purchase process including inventory storage, pick and pack service, and shipping for small and medium companies to develop their eCommerce businesses. It also offers store management services for merchants. As an assistant eCommerce manager, I was responsible for the following tasks:・Executed daily operations of e-stores, including product listing, price updating, stock management, store decoration, and promotion setting・Maximized sales and ROI through data analysis and sales strategies・Planned advertising schedule and managed budget・Developed sales reports and provided insight on a monthly basis to clients・Created product content in copywriting and visual・Built good relationships with merchants and the teams of eCommerce platforms, such as HKTVmall and Tmall (HK)

Dah Chong Hong, LTD. is a Hong Kong-based integrated trading company. As a marketing officer of the Home Appliances Division, I was responsible for brand management. The major brands are Electrolux, Zanussi, Sharp, etc. ・Managed 4 Facebook brand pages with the agency, including social media schedule, content creation (copy and visual) and monthly review ・Controlled social media advertising budget based on objectives ・Planned and implemented regular and seasonal promotions to achieve sales target ・Coordinated with internal and external parties on POP design, production, and execution ・Liaised with PR firms and media for new product coverage ・Conducted product study and prepared marketing and sales strategies for new product launch ・Coordinated product launch events, member activities and roadshows ・Organized customer data and designed appropriate CRM tactics