Insure hotel guest rooms and surrounding areas are clean and orderly. Managed a wide variety of customer service to resolve customer issues quickly and efficiently. Employee evaluations for directly supervised room attendants throughout the season.

Research aging reports including reimbursements, which were 90 days in arrears status. Update client accounts and information on a daily basis. Process accounts receivable and accounts payable. Assist in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Responsible for training of all new administrative staff. Aid in the hiring of administrative staff. Perform accounts receivable duties including invoicing, cash… Show more Research aging reports including reimbursements, which were 90 days in arrears status. Update client accounts and information on a daily basis. Process accounts receivable and accounts payable. Assist in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Responsible for training of all new administrative staff. Aid in the hiring of administrative staff. Perform accounts receivable duties including invoicing, cash application, researching charge backs, discrepancies, issuing credit memos, reconciliation’s and responding to customer requests for documentation. Show less

Perform a variety of entry-level customer service and clerical tasks. Routinely processed financial payment transactions. Responded to employee, management, and customer inquiries.

Insure hotel guest rooms and surrounding areas are clean and orderly. Managed a wide variety of customer service to resolve customer issues quickly and efficiently.