Heidi Benoit Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Co

Responsible for the synchronization, integration, and situational awareness of all current operations for the Command. Serves as the USASMDC Operations Center's (SMDCOC) Watch Officer, providing purpose, leadership, and direction to the SMDCOC staff. Serves as the Chief of Operation's representative and action officer for the operation center's 24/7 mission, supporting the Command's space, missile defense, and high altitude forces and mission execution during training and operations. Current TS-SCI.

Colorado Springs, Colorado, United States

Team Leader for a certified and globally deployable nine-person Army Space Support Team (ARSST). Responsible for delivering space capabilities, effects, and expertise to Joint Task Forces, Divisions, Corps, Army Service Component Commands, and Special Operations Forces. Responsible for planning, resourcing, coordinating, and executing Special Technical Operations (STO) and Alternative Compensatory Control Measure (ACCM) operations. Responsible for integrating space support to operations and space control into the operations process to include the military decision-making process (MDMP), while enhancing the Space C4I of the supported warfighter. Responsible for the health and welfare, administrative requirements, training, and professional and personal development. TS-SCI

Colorado Springs, Colorado, United States

Manages a specialized team, aligning inside and outside sales, logistics, and contracting operations within Department of Defense sales. Conducts troubleshooting and configuration build/ enhancement, marketplace development, outreach, production flow analysis, and customer service within the NIAP Certified Secure KVM and KM space; aligns purchasing, trend analysis, government specifications, and customer objectives. Implements, commissions, and conducts continuous process optimization, evaluating customer and employee experience, sales specifications, and tolerances to ensure the optimum customer and user experience, while delivering the latest innovative cyber security solutions.

Specializes in sales, marketplace development, outreach, production flow analysis and customer service within the NIAP Certified Secure KVM space; aligns purchasing, trend analysis and customer objectives. Implements, commissions and conducts continuous process optimization, evaluating customer and employee experience, sales specifications and tolerances to ensure the optimum customer and user experience, while delivering the latest innovative cyber security solutions.

Managed business development for large-scale recruitment, event, joint and multicomponent operations; applied industry first technology to maximize sales processes and customer information. Conducted research and compared proposals, while streamlining processes to analyze and align data, costs, timelines, inter-organizational configuration, customer relations and proposal generation. Cross-coordinated recruitment and event outreach between military bases, committee members, military transition centers and 1,500+ exhibitors. Analyzed activities to maximize communication and ensure maximum revenue generation.• Led specialized teams, orchestrating 50+ events nationwide, supporting 900+ clients and 1M+ job seekers.• Supported medial outreach throughout multiple radio, newspaper and television platforms.• Developed training platforms and conducted 80+ training assistance program classes for 1,500+ attendees.

Colorado Springs, Colorado Area

Managed a specialized team, developing and executing high quality operational processes for organizations comprised of 748 – 2,500 personnel; oversaw quality control for training and certification records, promotions and dismissals. Designed and facilitated employee training and development. Directed life-cycle manning, staffing and timeline recommendations to achieve organizational deliverables. Created and analyzed risk assessments, contingency planning and project evaluations.• Sourced, analyzed and presented multi-departmental analytics for weekly stakeholder meetings.• Implemented, commissioned and conducted continuous process optimization, evaluating organizational and customer throughput and regulatory compliance.• Restructured and operated an organizational mailroom, reducing mail backlog by 90%.• Developed, executed and supervised a detailed operations plan to re-deploy 860 employees and over $8M worth of equipment approximately 16K miles, from combat to home station. • Assigned and tracked personnel in 12 separate locations, managing all HR responsibilities by developing and implementing timely and accurate systems and effective and efficient standard operating procedures.• Ranked #1 of 23 officers; awarded the Bronze Star Medal for deployed performance.

Clarksville, Tennessee Area/ Afghanistan

In a combat environment, supervised, coordinated and directed all aspects of administration for a Sustainment Organization comprised of 860 personnel. Developed and led a six person team, while coordinating over 300 flights within Afghanistan, heading personnel strength, personnel database management, memorial and awards ceremonies, evaluations, awards, promotions, finance and unit administration for four organizations and six sections. Served as the adjutant to the organization, executive team and as an administrative advisor to company leadership teams.

Clarksville, Tennessee Area

Planned, prepared, resourced and managed a 177-person organization. while directing the maintenance of 20 tactical vehicles and assigned property in excess of $3M. Managed training and led the execution of all daily operations - provided guidance and planning for all long-term operations, resulting in a 100% qualification and currency rate.• Conducted synchronization meetings and implemented organizational systems to ensure compliance with Army regulations - automated workflow.• Oversaw the transition of the organization from indoor training to an outdoor training environment which included directing training life-cycles for land and sustainment resources.• Coordinated and planned international air and ground transport for 4 teams. Supervised maintenance, supply, communications and chemical operations. • Ranked #1of 8 officers.

Bachelor’S Degree, Management With Concentrations In Civil Engineering

Activities and Societies: Platoon Leader, Cross Country Running, Sandhurst, Orienteering and 100th Night Show

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