Heidi Buehler Email & Phone Number
@reged.com
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Who is Heidi Buehler? Overview
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Heidi Buehler is listed as Product Owner at RegED at RegEd, a company with 256 employees, based in Puyallup, Washington, United States. AeroLeads shows a work email signal at reged.com and a matched LinkedIn profile for Heidi Buehler.
Heidi Buehler previously worked as Product Owner at Reged and Business Analyst at Reged. Heidi Buehler holds Master'S Degree, Management Information Systems, General from University Of Phoenix.
Email format at RegEd
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AeroLeads found 1 current-domain work email signal for Heidi Buehler. Compare company email patterns before reaching out.
About Heidi Buehler
I began my BECU career in 1998 as a Contact Center representative. In 1999 I attended Central Washington University, to obtain my degree in Geology. I decided that while I was at CWU, I would end my work with BECU so that I could devote all my time for my studies. However, during my school breaks (winter and summer) I did work for BECU as a temporary worker. In the June of 2001 after completing my bachelors degree, I started working full-time at BECU as a Contact Center Representative. After several years, I transitioned to a Card Services team and assisted that team in streamlining processes and identifying processes that would eventually be transitioned to a strategic partner, PSCU. Once the processes were transitioned to PSCU in September 2005, the specific staff who worked the Credit Card portfolio, were moved to the Consumer Loan Servicing team, due to a re-organization. This transition took place in 2006. Over the next 10 years I became a SME in all Credit Card related work, projects, etc. I obtained my masters degree in Information Systems, and emphasis on project management. Additionally I learned everything that is needed to service consumer loans, such as home equity, titled secured, and unsecured loans. I would assist in projects and when leadership was unavailable I would step in as the interim leadership to help team members. In 2016 another re-organization took place, and the credit card function(s) was transitioned back to the Card Services team. For the next 3 years, I was the project lead on large credit card projects. I partnered with the team leadership and IT delivery teams to successfully complete a Credit Card infrastructure project. During this time I also honed in my business analysis so that I could change careers in the future. I worked with IT leadership to determine what classes would be best taken to strengthen my skills to set me up for a career change. Finally after 3 years in the Card Services team, I transitioned my career to IT as an associate business analyst. In the two years with this area, I assisted the team in rolling out new software to being involved in upgrades that would help our business partners.In 2021, BECU did a re-organization within the IT division, which eliminated several positions, at which my position was one of them. I learned a lot in my 20+ years with BECU and I want to take this experience and use it at another company. At this time I am currently looking for work in the IT field with an emphasis in business analysis. I am a hard worker and eager to learn new ideas.
Listed skills include Teamwork, Project Management, Business Development, Problem Solving, and 2 others.
Heidi Buehler's current company
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Heidi Buehler work experience
A career timeline built from the work history available for this profile.
Business Analyst
Business Analyst
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Created and updated knowledge-base assets to produce consistent and streamlined business intelligence results.
- Organized daily tasks for better efficiency and use of resources.
- Assisted the Program Manager, Director and end users to define and document roadmap and sprint-level goals, requirements, user stories and outcomes.
- Assisted in eliciting, documenting and… Show more
- Assisted in eliciting, documenting and communicating business and user requirements and functional specifications through coordinated workshops, creating use cases and process models.
Card Services Specialist Ii
- Sought ways to improve processes and services provided.
- Processed complex member inquiries in a timely and professional manner, within regulatory compliance standards.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
- Trained staff on operating procedures and company services.
- Implemented and developed customer service training processes.
Consumer Loan Servicing Specialist Ii
- Serviced loans, secured titles and assist in the resolution of complex problems in accordance with credit union policy and in compliance with state and federal regulations.
- Served as a subject matter expert in the areas of consumer loan servicing, including complex loan maintenance in the servicing system.
- Served as point of contact for peers with questions regarding products, processes, and systems.
- Performed complex loan adjustments as assigned including researching and… Show more
- Performed complex loan adjustments as assigned including researching and resolving member disputes, processing loan modification requests, performing loan maintenance, and assisting with remediation efforts.
- Ensured all documentation is maintained in an organized and secure manner.
Contact Center Representative
- Balanced workload of high-volume inbound calls while meeting efficiency targets and member service experience expectations in role.
- Maintained a thorough understanding of all products, services, and tools required for servicing member needs. This includes and assisting members with general servicing needs such as basic digital troubleshooting.
- Provided one-on-one mentoring to newly hired… Show more
- Provided one-on-one mentoring to newly hired Contact Center Consultants as needed
- Interacted with all team members and serve as a high-level resource, point of escalation, and mentor by maintaining a high level of department knowledge relative to process and procedures.
- Provided on-going, clear feedback to encourage and develop mentees.
Colleagues at RegEd
Other employees you can reach at reged.com. View company contacts for 256 employees →
Sharon Hill
Colleague at Reged
Cary, North Carolina, United States, United States
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GM
Grant Monsrud
Colleague at Reged
Cary, North Carolina, United States, United States
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LM
Lula Melisko
Colleague at Reged
Graham, North Carolina, United States, United States
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CO
Chelsea Oakes, Pmp
Colleague at Reged
Greater Pittsburgh Region, United States
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JC
Jashawn Callen
Colleague at Reged
Charlotte, North Carolina, United States, United States
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MF
Michael Fulcher
Colleague at Reged
Chapel Hill, North Carolina, United States, United States
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ZS
Zoe Shear
Colleague at Reged
Durham, North Carolina, United States, United States
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SS
Shelly Sharp
Colleague at Reged
Nashville, Tennessee, United States, United States
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TH
Tisha Harris
Colleague at Reged
Morrisville, North Carolina, United States, United States
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AJ
Amy James
Colleague at Reged
Colorado Springs, Colorado, United States, United States
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Heidi Buehler education
Master'S Degree, Management Information Systems, General
Bachelor Of Science - Bs, Geology/Earth Science, General
Associate Of Arts - Aa
Frequently asked questions about Heidi Buehler
Quick answers generated from the profile data available on this page.
What company does Heidi Buehler work for?
Heidi Buehler works for RegEd.
What is Heidi Buehler's role at RegEd?
Heidi Buehler is listed as Product Owner at RegED at RegEd.
What is Heidi Buehler's email address?
AeroLeads has found 1 work email signal at @reged.com for Heidi Buehler at RegEd.
Where is Heidi Buehler based?
Heidi Buehler is based in Puyallup, Washington, United States while working with RegEd.
What companies has Heidi Buehler worked for?
Heidi Buehler has worked for Reged and Becu.
Who are Heidi Buehler's colleagues at RegEd?
Heidi Buehler's colleagues at RegEd include Sharon Hill, Grant Monsrud, Lula Melisko, Chelsea Oakes, Pmp, and Jashawn Callen.
How can I contact Heidi Buehler?
You can use AeroLeads to view verified contact signals for Heidi Buehler at RegEd, including work email, phone, and LinkedIn data when available.
What schools did Heidi Buehler attend?
Heidi Buehler holds Master'S Degree, Management Information Systems, General from University Of Phoenix.
What skills is Heidi Buehler known for?
Heidi Buehler is listed with skills including Teamwork, Project Management, Business Development, Problem Solving, Business Analysis, and Customer Service.
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