Heidi Mitchell Email & Phone Number

South Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

• Developed, wrote and introduced employee induction program which was then adapted in 20+ Asia Pacific Regional offices and won a regional award of excellence• Improved culture resulting in reduction in absenteeism, increased morale and social engagement, staff turnover rate half of industry average, and the company now being an employer of choice within the advertising industry• Centralised the recruitment function and improved screening processes for each application resulting in reduction of early staff turnover• Initiated outsourcing of company payroll and provided on-going facilitation of employee payroll services• Created highly successful internal training program of creative workshops and established a company culture of learning and development• Initiated and conducted exit interviews reporting results to management and created positive action plans on reoccurring issues.

Melbourne, Australia

• Comprehensively managed the operational and administrative payroll functions for the Melbourne and Sydney Offices, including other companies within the JWT business group of up to 450 employees• Raised all employment contracts, and termination contracts• Responsible for calculating and submitting information for monthly and annual payroll tax returns, worker’s compensation for each state, employee superannuation contributions, and annual PAYG Payment Summaries• Administered global quarterly performance appraisals and employee satisfaction surveys for Melbourne and Sydney offices• Reported financial information to regional and global stakeholders

Melbourne, Australia

• Comprehensive operational and administrative management of the Melbourne and Sydney offices• Recruitment, induction, co-ordination, supervision, performance management, appraisal and counseling of numerous staff• Admin support to the CEO and CFO, incorporating finance team admin support• Maintenance of cashflow across 25 agencies, ensuring the accuracy of recorded expenditure whilst preparing cash usage reports• Total accountability for organisation and co-ordination of domestic and international travel for all employees• Management of global company stock option loyalty program, security and a busy Work Experience program

Melbourne, Australia

• Reception of public queries and distribution of informational materials• Co-ordination of Visitor Services in the presentation of theatres during tours• Provision of a key contact point for hirers, ensuring the complete fulfillment of their requirements at all times whilst providing relevant hirer information to other internal departments• Provision of support to Heads of Department in staff rostering and overall supervision

Melbourne, Australia

• Active promotion of artists and upcoming events, ensuring press releases are distributed and events listed in both print and electronic media• Management of the photographic library, creation of a new filing system, and escort of media personalities

Melbourne, Australia