I have worked in the WNY Buffalo area in the Human Services field with diverse populations for approximately 5 years. I have strong organizational skills, and document my client encounters in detail. After completing my second Bachelor's in Social Work I would like to work with "student Veterans" or younger Veterans as a Peer Counselor in the VA. I find that student Veteran issues is one of the needed areas for care for current Veterans to be improved. I view my personality as an "outgoing-introvert".
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Vice President LiaisonBuffalo State College Student Veterans Association Jan 2014 - Nov 2015Buffalo/Niagara, New York AreaCounsel informally student Veterans regarding campus and community resources to address their individual concerns. Post Community Veteran events and research information on the closed Facebook page. Serve as an advocate for student Veterans and informed faculty, staff and students on current Veteran issues. Serve as a student organization representative to Community Veteran resources.Coordinated and plan campus events for student Veterans as part of a team with fellow student Veterans and… Show more Counsel informally student Veterans regarding campus and community resources to address their individual concerns. Post Community Veteran events and research information on the closed Facebook page. Serve as an advocate for student Veterans and informed faculty, staff and students on current Veteran issues. Serve as a student organization representative to Community Veteran resources.Coordinated and plan campus events for student Veterans as part of a team with fellow student Veterans and staff. Served as organization's Board Liaison on Executive Board, Fall 2014 - Present Show less -
Clothing & Donation SpecialistVa Health Care Systems, Homeless Healthcare Feb 2012 - Sep 2015Buffalo/Niagara, New York AreaCoordinate and work with staff case managers in ensuring that Veterans receive requested clothing and other items every six months. Work with fellow staff in completing different office tasks. Sort and organize items received from donations, and receive various donations. Evaluate the progress and status of issued requests and compile program data as related to donations, and requested items. Work with fellow staff in developing practice procedures regarding clothing requests including… Show more Coordinate and work with staff case managers in ensuring that Veterans receive requested clothing and other items every six months. Work with fellow staff in completing different office tasks. Sort and organize items received from donations, and receive various donations. Evaluate the progress and status of issued requests and compile program data as related to donations, and requested items. Work with fellow staff in developing practice procedures regarding clothing requests including different forms. Show less
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Personal Care Aide/ Home Care Community SpecialistAll Metro Health Care Feb 2010 - Feb 2014Buffalo/Niagara, New York AreaWork with adult clients in the place of residence providing at home care assistance with household tasks and activities of daily living skills for clients with mental disabilities, medical disabilities and traumatic brain injury clients. Provide a listening ear and active listening for clients as well as monitor behaviors while working with the clients and their families. Provide necessary feedback to agency personal and family members as part of a team approach in caring for the clients. -
Residential Case WorkerPhoenix Frontier Feb 2008 - Feb 2010Buffalo/Niagara, New York AreaWork with adult clients in the place of residence providing at home care assistance with household tasks and activities of daily living skills for clients with mental disabilities, medical disabilities and traumatic brain injury clients. Provide a listening ear and active listening for clients as well as monitor behaviors while working with the clients and their families. Provide necessary feedback to agency personal and family members as part of a team approach in caring for the clients.
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Group Host & Event WorkerBuffalo Christian Center Dec 2006 - Jun 2009Buffalo/Niagara, New York AreaOpened and secured facilities and rooms for various events. Interacted with leaders of organizations using the facilities and inform them of policies. Supervised the supporting staff and handle any issues that occurred. Supervised various rooms, and ensured safety throughout the facility during events. Managed the front desk, answered phones, and interacted with patrons utilizing the facilities at the agency on Saturdays. Processed financial transactions for use of the facility. Created and… Show more Opened and secured facilities and rooms for various events. Interacted with leaders of organizations using the facilities and inform them of policies. Supervised the supporting staff and handle any issues that occurred. Supervised various rooms, and ensured safety throughout the facility during events. Managed the front desk, answered phones, and interacted with patrons utilizing the facilities at the agency on Saturdays. Processed financial transactions for use of the facility. Created and designed forms to enhance the administration of various aspects, and specific programs. Trained any new staff on developed procedures and wrote guidelines for various jobs. Show less
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Residential Sociotheropist ReliefHillside Family Of Agencies Sep 2008 - Mar 2009Buffalo/Niagara, New York AreaWorked with Developmentally Disabled Children ages 11 to 18 years of age. Provided direct support, supervised and assisted with daily living skills. Ensured that both residential and day program protocol programs were followed and maintained. Supervised individuals on a work floor setting, or day program. Maintained individual client case notes regarding progress on treatment plans, overall progress notes, and concerns. Maintained security, and conducted various house cleaning, meal… Show more Worked with Developmentally Disabled Children ages 11 to 18 years of age. Provided direct support, supervised and assisted with daily living skills. Ensured that both residential and day program protocol programs were followed and maintained. Supervised individuals on a work floor setting, or day program. Maintained individual client case notes regarding progress on treatment plans, overall progress notes, and concerns. Maintained security, and conducted various house cleaning, meal preparation, and individual supervision as necessary. Show less -
Residential & Day Program ReliefSuburban Adult Services Inc Apr 2007 - Nov 2007Buffalo/Niagara, New York AreaProvided direct support, supervised and assisted with daily living skills. Ensured that both residential and day program protocol programs were followed and maintained. Supervised individuals on a work floor setting, or day program. Maintained individual client case notes regarding progress on treatment plans, overall progress notes, and concerns. Maintained security, and conducted various house cleaning, meal preparation, and individual supervision as necessary. -
Direct Care StaffPeople Inc. May 2005 - Jan 2006Buffalo/Niagara, New York AreaProvided direct support, supervised and assisted with daily living skills. Ensured that both residential and day program protocol programs were followed and maintained. Supervised individuals on a work floor setting, or day program. Maintained individual client case notes regarding progress on treatment plans, overall progress notes, and concerns. Maintained security, and conducted various house cleaning, meal preparation, and individual supervision as necessary. -
Army Chaplain AssistantUs Army Mar 2003 - Apr 2004Yongsan-Gu, Seoul, KoreaServed as an administrative assistant to a Military Chaplain. Developed office procedures and various forms to make the office more efficient in daily tasks. Coordinated religious events for the unit for the purpose of building unit morale such as Prayer Breakfasts, and other events. Built Korean relations with the US Army by coordinating a rice drive and Christmas party for Korean American children. Conducted an English speaking Bible study with Korean nurses at the hospital.
Heidi O Education Details
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Human Services, Veteran And Traumaticbrain Injury Issues -
Youth Minstry
Frequently Asked Questions about Heidi O
What is Heidi O's role at the current company?
Heidi O's current role is Vice President Liaison at Buffalo State College Student Veterans Association.
What schools did Heidi O attend?
Heidi O attended State University Of New York College At Buffalo, Nyack College.
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