Heidi Ogle

Heidi Ogle Email and Phone Number

Customer Success Lead - South Africa @ Workday
Johannesburg, GP, ZA
Heidi Ogle's Location
City of Johannesburg, Gauteng, South Africa, South Africa
About Heidi Ogle

Heidi Ogle is a Customer Success Lead - South Africa at Workday. Colleagues describe her as "Heidi is a professional Key Account Manager, who builds and maintains relationships with stakeholders, clients, and colleagues. She is well organised in her role and ensures processes are followed and clients are informed of the processes. Heidi does take pride and accountability of her work." and "Heidi is a dedicated professional, highly knowledgeable, she is a Business Operations specialist for South Africa and worked a lot with her as a part of MEA Team. I found her dependable, efficient and unfailingly punctual. She gives so much of attention to every detail she works on, Heidi is calm, focused and works well under pressure and meets all deadlines She is an addition to any organization that she will join. Working with Heidi is a pleasure, Wishing you all the best in your career."

Heidi Ogle's Current Company Details
Workday

Workday

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Customer Success Lead - South Africa
Johannesburg, GP, ZA
Website:
workday.com
Employees:
25261
Heidi Ogle Work Experience Details
  • Workday
    Customer Success Lead - South Africa
    Workday
    Johannesburg, Gp, Za
  • Workday
    Snr Customer Success Manager
    Workday Sep 2024 - Present
    South Africa
  • Bluesky
    Senior Account Executive
    Bluesky Oct 2021 - Dec 2023
    South Africa
    BlueSky is an award-winning, ambitious and independent cloud technology agency. We partner with leading cloud technologies including Salesforce and Amazon Web Services. We’ve got the tools to help you build a business for the future. Our services include the full set of cloud disciplines required to drive your digital transformation.The sky’s the limit when you think without limits. At BlueSky, we thrive on agility and a culture of curiosity. It’s a mindset that pushes us to deliver cutting-edge cloud-based solutions that drive efficiency, effectiveness & growth for our clients. We have vast experience in delivering cloud applications using start-up thinking and agile delivery methodologies applying flexible, iterative solutions that achieve business value delivered through the cloud.We guide our clients through every phase of digital transformation from strategy definition and roadmap design to implementation and post go-live managed services. We believe cloud technology offers the opportunity to leap forwards towards growth and innovation. We ensure innovation leads to actionable outcomes and measurable returns.
  • Ibm
    Ibm South Africa - Business Operations Manager - Emea Finance Enterprise Operations
    Ibm May 2015 - May 2021
    Johannesburg Area, South Africa
    Responsible for all aspects of Operations Management and Business Support - which include facilitating elements of business unit or function management review processes and systems; operational support for overall financial performance; revenue/profit performance analysis; account growth and erosion analysis; cost and expense budget management/analysis; working with the business to analyze and optimize operations for peak performance; and analysis of key initiatives and gaps. Additional responsibilities include development and management of business processes including quality assurance, business controls and procedures; client satisfaction deployment and ratings; plan administration; and outreach to geographies and global counterparts to advance and improve standard processes and deliverables. Supporting the business units through operational insights, leading teams to achieve monthly and quarterly targets while maintaining overall business compliance and consistency. Lead Audit participation and support the business unit to achieve an overall satisfactory rating. • Project revenue and cost control tracking, reconciliation and analysis• Onboarding and training new hires into the business unit• Manage and deliver mandatory business controls review and procedures • Deep Analysis of financial reports (AIW, FIW, CGP)• Sales contract management and review• Investments and cost recovery creation and tracking.• Ensure all POC milestones are up to date• Updating and maintenance of various systems, ie. Bi-Tools, Clarizen• Present monthly and quarterly KPI’s with Geo Executives and BU leaders• Client satisfaction, process performance and satisfactory audits • Establish and maintain effective relationships with key business owners and stakeholders through proactive engagement and meeting as and when needed.• Assist Deal makers with monthly sales targets and guidance on process and system updates• Motivate collaboration and team morale.
  • Old Mutual Group
    Personal Financial Advisor
    Old Mutual Group Nov 2014 - Apr 2015
    Sandton
  • Earthstone Promotions Cc
    Director
    Earthstone Promotions Cc 2010 - Apr 2015
    Eastrand
    Brand development. Promotional Clothing and Corporate Gifts.
  • Rmb Private Bank
    Learning & Development Consultant
    Rmb Private Bank Jan 2004 - Jan 2010

Heidi Ogle Education Details

Frequently Asked Questions about Heidi Ogle

What company does Heidi Ogle work for?

Heidi Ogle works for Workday

What is Heidi Ogle's role at the current company?

Heidi Ogle's current role is Customer Success Lead - South Africa.

What schools did Heidi Ogle attend?

Heidi Ogle attended University Of South Africa/universiteit Van Suid-Afrika.

Who are Heidi Ogle's colleagues?

Heidi Ogle's colleagues are Aaron Chen, Gareth Hawkins, Austin Kurtz, Lauren Kramer, Ray Chan, Cathy Cashman, Zoë Stringer.

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