Heidi Tomas Email & Phone Number

Dubai, UAE

–Directly coordinate with clients in almost all aspects of business (phone, email, chat) to ensure customer satisfaction.–Register all inquiries received from the clients and disseminate to the concerned department or consultant in a timely manner.–Effectively qualify leads and allocate promptly to the respective property consultant to ensure proper.

Philippines

–Assist clients with domain registration, domain integration, back-end support for website maintenance & other domain related inquiries.–Closely collaborate with other support teams, or product teams as required to resolve requests/issues in a timely manner.–Ensure proper documentation, notification, escalation, tracking and follow up of all incidents and.

Philippines

–Act as Certified Investment Solicitor and Insurance Advisor.–Client Servicing: Life Goal & Investment Risk Assessment, Insurance and Wealth Management Services, Reviewing of Policies & Contract Renewals, Up-selling of new Products & Services and Collecting Premiums.

Makati City, Philippines

-Interface with customers via inbound or outbound calls. Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs or concerns and demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Meet customer requirements through.

Quezon City, Philippines

-Process all transactions that take place on a bank on a daily basis-Maintain accurate details of each transactions-Tally the full cash amount at the end of each day-Make reports and submit it to the manager-Assist the customer get through tedious banking processes-Build rapport with customers-Act as a promotion officer of the bank