Heidi Watts Email & Phone Number

Compliance and Applications: track incomplete/ in progress audited renewals to ensure contact with licensees. Process applications, forms and corresponds with applicant and individuals though out the process. Firm waiver request, Application for Firm licensure, Application for Reinstatement of Expired Firms, Change of Supervising Professional, Application to Reinstate Expired Individual License and Certifications, Verification request for licensee completed and sent to other jurisdictions. Process renewals to ensure compliance with Board Laws and Rules for firms and individuals that serve as supervising professionals for a firm. Process and review all Continuing Professional Development audits (200 per renewal cycle), correspond deficiencies in audit for full compliance as well as correspond compliance of the audit requirements. Database management: reconcile data for each renewal cycle, those trying to change their license status, supervising professionals for firms, firms with no supervising professional and firms that expire. Rules and Regulations - Understand and keep abreast of changes to the pertinent sections of Louisiana Revised Statues 337:681-701 and the Rules of the Board. Interpret board policy, rules and laws to applicants and licensees concerning firm licensure, renewal and reinstatement; application status for individuals reinstating an expired license, and continuing professional development requirements. Administrative Task and Special projects - enter checks relative to applications and renewals processed; balance daily check log; correspond with applicants and licensees as necessary, scanning and filing as required in the records retention schedule; assist with special projects - for example - website revisions, numerous application and form revisions, historical time lines of evolution of various laws and rules pertaining to firms, individuals, etc; correct database information, etc.

•Liaison with 9 state agencies in order to function in a lawful, efficient and orderly manner; •Purchasing under state contract for bid, purchase log, purchase requisitions; •Backup office bookkeeper to monitor approved budgeted amounts; •Property Management as required by State law, conduct an annual audit of office property, monitor monies received for surplus of office equipment and property; •Establish system for record retention by creating database for daily and historical correspondence tracking; •Review and approval of contracts including legal, accounting, IT, data base management; exam services and administration; •Maintain contact with all requests for Attorney General Opinions made by a board member or Executive Director; •Responsible for being available to the auditor, provide assistance; records and documents needed by the auditor and be able to respond to questions about property control, state purchasing;•Maintain records of staff participation for required courses, as well as maintain accurate records of the inventory of office furniture, equipment and supplies for insurance purposes; •Work with DOTD HR to post positions for hiring new personnel; process termination/retirement papers of current staff; provide assistance with job studies; reclassification and reappointments. Maintains HR and personnel records on all employees and board members. Responsible for accurate and up to date files on all employees including processing completed ratings and planning; and processing merit increases. Work with WESTAFF on temporary staffing needs; •Database Management - Designated contact person with CAVU; responsible for training LAPELS staff on the continuity of data entry, licensing and renewal information, accessing financial records, developing and running reports as needed, overseeing address corrections and generating various mailing list. •Supervise the application process and staff (3-5 employees)

Transferred to office, upon showing determination, increased knowledge of the data base and procedures, and consistently being recognized by management and customers for the quality and timeliness of work performed, attention to detail and team-player attitude.Entering the office, I prepared, processed and distributed payroll for 10 plus job sites each job site consisting of 3 to 100 plus employees. Responsible for maintaining confidential information, such as pay classifications, rates and pay grades. Managed accounting operations reporting and reconciliations. Provided reliable and timely project by project expense, capitalization and spend data. Successfully handled 50 to 70 invoices per day. Processed and performed accounts payable duties including invoice verification, researching charge backs, discrepancies, issuing credit memos, and responding to customer requests for documentations. Trained new employees on payroll and billing programs and data entry software. Addressed and resolved non-routine, complex and unexpected variances.

Education record

Education record