Heidi Boynton Email and Phone Number

High volume, full life cycle supply chain recruiting

* Provided support and consultation on topics such as diagnosing root cause and developing solutions for associate issues, policy interpretation, conflict resolution and performance improvement plans* Facilitated annual/ongoing corporate processes including variable labor planning, merit process, succession planning, open enrollment and new hire orientation* Partner with talent acquisition, payroll and HR services on recruiting, pay, benefits and LOAs* Instituted new onboarding process for temp labor; evaluated/modified staffing agencies* As a culture activist, co-authored diversity training plan for location to address racial tensions* Remote support/leadership for Memphis, TN location

* Aided in reducing warehouse turnover from 21.82% in 2011 to 0% in 2012 and transportation from 19.64% in 2011 to 10.7% in 2012; achieved pulse survey improvement in warehouse from 73% favorable to 79% and in facilities, from 58% to 75% due to focus group input and biweekly round table meetings* Recruited for warehouse, delivery and furniture operations – both exempt and non-exempt* Coached associates and management team in conflict resolution and team building; provided guidance in disciplinary actions* Conducted training and provided resources in legal issues including employment law, workplace violence, harassment and performance management, investigations in response to associate complaints* Represented company in unemployment hearings; responded to various surveys and audits by government agencies such as EEOC – successfully passed three EEOC desk audits* Successfully averted union organizing attempt* Improved employee relations with suggestion box system, early morning/late evening office hours for HR department, newsletter production, health fair and service award program* Reviewed affirmative action plan annually with management to bring awareness of goals* Planned, organized and executed social functions such as summer picnic, holiday party, monthly barbecues, associate appreciation month, etc.* Provided remote support/HR leadership to Anchorage, Idaho Falls and Salt Lake City locations