Devops Engineering Manager
Current* Proven track records of product releases with AIOps focus in recent years* Architect RCA Workspace and RCA AI Engine, an on-going project scheduled to be released on 2021 with expected ROI of 50,000 saved engineering hours per year on the incident resolution.* ML projects: https://github.com/heidichen18/ML_Projects* Architect the Data Integration, Data Pipeline and ML models to solve the critical operation & business issue* Working with stakeholders and executives to ensure the requirements are met and KPI is set to measure the success of the project.* Collaborating with global cross-functional teams and driving the strategic large-scale project to success in the data-driven culture.* Attracting and hiring high-caliber engineers, providing guidance, setting priorities, providing feedback in code reviews, and resolving issues to ensure a high-productivity, low-distraction environment and fun work-life balance for the team.* Developing a 2-year project roadmap with technical strategies to achieve and integrate with multiple data sources from Splunk, NewRelic, Prometheus, Grafana, Jira, ServiceNow, Salesforce, etc into the Delta Lake for BI and Incident prediction/prevention projects.* Total ownership of the internal-facing products – I am responsible from use cases requirements, design, architecture, implementation, operation, maintenance, and support* Problem solver for the organization – able to identify problems, provide solutions, and attract multiple stakeholders to collaborate on the project
