Heidi Mccleve Email & Phone Number

Phoenix, AZ, US

United States

• Data Systems Management: Created, managed, and maintained data systems, enhancing data accuracy and streamlining processes for client relations.
• Automation & Optimization: Developed automation tools to optimize client communication and datamanagement processes, improving operational efficiency.
• Data Analysis & Reporting: Conducted data analysis to identify trends and improve client retention strategies, contributing to a 100% increase in retained clients within one year.
• Cross-Departmental Collaboration: Coordinated with multiple departments to ensure data integrity and align client communication with organizational objectives.
• Professionalism: Consistently maintained high levels of professionalism and attention to detail in fast-paced, high-stress environments.

• Client Data Management: Managed and analyzed client data to facilitate the recovery process, ensuring the secure restoration of credit, identity, accounts, and finances.
• Data-Driven Solutions: Leveraged data-driven approaches to address client issues, improving customersatisfaction and loyalty.
• Problem-Solving & Communication: Utilized strong communication and problem-solving skills to resolve client concerns and enhance service delivery.

Tempe, Arizona, United States

• Data Collection & Analysis: Engaged in targeted outreach and data collection to support client campaigns, increasing advocate engagement rates.
• Process Optimization: Optimized outreach processes through data analysis, improving efficiency and campaign support outcomes.

Mesa, Arizona, United States

Processed new student enrollments Responsible for collecting and maintaining student records

Built long-standing relationships with TCF customersGathered customer information, identify financial needs, and educate the customer

Rexburg, Idaho, United States

Processed emergency alarm signalsDispatched proper authorities to crisis situations