Heidi Mack Email & Phone Number

Prevention And Wellness

Louisville, Kentucky Area

Manage resident’s statements, prepare claims to be billed for Medicaid, Medicare, and Managed Insurance. Reconcile and oversee Residential Trust Accounts. Oversee recertification of Medicaid residents. Started a program to track residents’ recertification for Medicaid. Support Administrator as needed. Oversee receptionist/front-desk staff.

Louisville, Kentucky Area

Greeted guests, supported staff, and managed resident’s funds. Prepared accounts payables.

Louisville, Kentucky Area

Support and assist other team members with scheduling and managing daily office operations.Provide telephone coverage, including screening of calls and routing to appropriate resources.Maintain contacts with customers, subcontractors, subconsultants, and clients.Visited clients to communicate information about the program and build relationships.

Louisville, Kentucky Area

Reviewed court transcripts. Also provided video transcription as needed for depositions. Videotaped depositions.

Louisville, Kentucky Area

Prepare for and organize daily basketball and volleyball events and activities. Support the General Manager as well as four other support staff with calendar management, email, and filing.Prepare documents and reports using PowerPoint, Excel, or Word.Provide telephone coverage, including screening of calls and routing them to the most appropriate resources. Work with team members on projects and requests, as needed.

Created and implemented organizational system for collecting registration information of campers. Process and update registrations before each event.

Process claims to various insurance clearinghouses using online claims tool. Create and mail statements to patients. Disperse payments from patients and insurance companies to doctor.

Was hired within first three months of facility's startup and helped to organize and manage daily office operations. Supported the General Manager, President, and other support staff with all administrative functions.Developed new scheduling process for all leagues, camps, and clinics for all employees in the facility.Streamlined registration, enabling company to better track income and determine most profitable events.Maintained contracts and communication with outside event representatives.Provided all administrative support for both small and large events.Created and maintained web page using PDF forms and HTML software. Coordinated and processed payroll for all employees.

Louisville Deaf Oral School - Teacher's AssistantAssisted teachers in several different classrooms.Helped with planning of daily schedules for large-group settings and one-on-one teaching times.Organized and implemented schedules for other assistants for daily activities.

Operated in-home daycare for as many as 5 children.