Heidi Hendricks Email & Phone Number

Seattle, Washington, United States

Remote

• Plan and execute global early in career programming.
• Lead employee engagement and onboarding programs for Oracle Cloud Infrastructure (OCI) and newly formed Oracle Health & AI (OHAI) following acquisition with 12,000 and 8,000 employees.
• Expand onboarding programs globally across North America, India, JAPAC, and EMEA, delivering a core and common experience; work with Works Counsel to review and approve training materials and communications based on.
• Gather requirements to build a reporting dashboard to monitor employee participation and onboarding performance.
• Shift technical training to be offered only to specific roles rather than all employees, increasing satisfaction by 15%.

Seattle, Washington, United States

• M365 Compete Marketing: Wrote training scripts to teach M365 sellers about competitors and competitive positioning, planned and executed recording with Studio team, and published them on internal sales readiness.
• Global Learning & Development: Implemented and maintained project plan, issues tracker, communication plan, and change management plan for Tier 1 project – “New Employee Orientation” to elevate a one-day employee.

Snoqualmie, Washington, United States

• Wrote business plans for a men’s skincare line and trialed one product idea (knit hats) using Amazon Seller platform.
• Sold jewelry, accessories, and skincare to consumers with an average monthly sales of $5,000-$8,000.
• Coached a team of 10 sellers with a focus on customer retention and sales, resulting in 60% of recurring clients.

Redmond, Washington, United States

• Developed sales plays for specialist sales teams based on forecasting data based on region to identify target customers.
• Scaled sales plays to worldwide sales force via specialist sales leadership community, orchestrating community events and readiness and enablement programs and establishing rhythm and platform for quick adoption by.
• Spearheaded transformation of sales methodology leveraging CEB research and Challenger sales model, communicating new framework to over 2,000 sellers during sales conference; implemented leadership development program.

Seattle, Washington, United States

• Managed a five-member staff, 20 developers/technical staff, and numerous vendors to build applications and manage reporting.
• Enterprise Data Management/Business Intelligence: Defined and executed master data management program spanning all lines of business. Consolidated three primary data warehouses to improve reporting efficiencies..
• Enterprise SharePoint / Enterprise Content Management Rollout: Delivered Enterprise SharePoint, including business case and funding justification, development and deployment. Upgraded environment four times, expanded.
• Compliance/Regulatory: Developed, deployed, and supported application to enable management of dormant escrow files, increasing disbursement rates by 21% and eliminating unnecessary FTE positions, saving $200K annually.
• Banking: Led v-team for requirements gathering, performed assessment and project charter for consolidation of several wire board applications into one standard enterprise-ready wire board application, resulting in.