• Responsible for day to day operations of the office. Including accounts receivable, payable, invoicing and quoting.• Tasked with delivering all monthly statements, posting payments and auto drafting all accounts. Handling all account receivable. • Handled all medical billing coding, ICD- 10, A/R management, denials, processing claims and fixing incorrect medical claims.• Performed front desk duties – check in, check out, insurance verification, collecting copays and balances, schedule appointments, patient work flow, registered new patients.• Proficient in all aspects of current EMR System McKesson Practice Choice.• Handled re credentialing of providers and updating CAQH.• Proficient in creating office user guides, all Microsoft office, quick books, and Square.

• Performed front desk duties – check in, check out.• Proficient in all aspects of current EMR System MD Office and MedFlow. • Scheduled all surgeries, appointments and testing for 8 providers.• Verified insurance using EDI systems• Performed all Billing functions at the time of checkout. This included medical coding, processing claims and fixing incorrect medical claims

• Implemented Allscripts PRO patient portal.• Trained clients on product as well as include initial basic technical support.• Established strong relationships with executive management and senior technical leaders at client sites.• Articulated the value, benefits, and advantages of Allscripts Follow My Health Portal technologies.• Assisted with project management and ensure time tables were kept by clients• Trained clients on proper file builds of portal information. • Initial point of contact for client’s patient portal while going through implementation.

• Responsible for day to day operations of studio. Including accounts receivable, payable, invoicing and quoting.• Tasked with delivering all monthly statements, posting payments and auto drafting all accounts. Handling all account receivable. • Front line and “face” of the studio to the customers. Handled all billing questions and handled all customer service questions.• Responsible for the complete management of the retail store. This included inventory, employee scheduling and all necessary filing and faxing as well as registration of new clients. • Proficient in Quickbooks Pro

• Primary duties consisted of implementation and support of Electronic Medical Records for the healthcare industry• Provided face to face training for clients on application use and troubleshooting• Responsible for extensive database file builds which included precise input of insurance data, scheduling, providers NPI and DEA information.• Ran back office for ITSG – including processing payroll using ADP RUN.• Performed bookkeeping for company and processed all AP for Owner.• Experienced with SQL and creating templates for providers within their EMR systems.• Provided TIER I support for clients. Handled calls via phone and remote access. Troubleshot technical and application issues and responsible for routing calls that were TIER II or engineering issues.• Assisted marketing and advertising with creation of logo and letterhead.

• Primary duties consisted of implementation and support of Electronic Medical Records for the healthcare industry• Provided face to face training for clients on application use and troubleshooting• Responsible for extensive database file builds which included precise input of insurance data, scheduling, providers NPI and DEA information.• Experienced with SQL and creating templates for providers within their EMR systems.• Provided TIER I support for clients. Handled calls via phone and remote access. Troubleshot technical and application issues and responsible for routing calls that were TIER II or engineering issues.• Assisted marketing and advertising with creation of logo and letterhead.

• Assist 4 providers in one of the largest OB/GYN practices in Chesapeake, VA.• Responsible for all front desk duties, including checking in and out all patients. Being the “face” of the practice by greeting each patient as they come in and ensure all proper paperwork is correct for their specific appointment type.• Scheduling of mammogram, sonogram, inductions and ‘C’ sections.• Required to perform interface duties with Chesapeake Regional Hospital. Taking care of computer related tasks within Citrix and Chesapeake Regional.• Ensuring proper payments are received by verifying current insurances and copays are current as well as take care of all patient balances.• Responsible for marketing within the practice to promote Dr. Jordan’s health products. Created flyers and events for the patients at the practice to increase revenue.