Heidi Kristoffersen Email & Phone Number

Copenhagen Metropolitan Area

Building Business CaseTender writing, negotiations and managementContract ManagementChange ManagementProcess improvementDefine R&R in the new QMO set-upProcess and procedure established

Copenhagen Metropolitan Area

Copenhagen Area, Capital Region, Denmark

Governace & PMOProcess quality, it audit and complianceRessource management and capacity planningService Delivery managementContact Management

Copenhagen Metropolitan Area

Copenhagen Area, Capital Region, Denmark

Program ManagementProgram/project health check Bid Management

Copenhagen Area, Denmark

Program/Project and Portfolio Management to Organisations Internationally. Customer portfolio:Trygg Hansa, Sweden Project ManagerKMD, Denmark QA Strategy Consultant / advisorJP Morgan Chase USA QA ConsultantFalck A/S, Denmark LEAN ConsultantMarsh, MMC, UK Project ManagerDanske Bank Group A/S, Denmark Senior Project ManagerBarclays plc, UK Program Test.

Copenhagen Area, Denmark

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing servicesThe primary objective was to secure Business Development, Delivery and operational Management of the European Business unit for Quality and Business Process Consulting.Achieving sales target of $21 mill with a large team of.

Copenhagen Area, Denmark

KMD is the largest Danish IT service company primarily delivering software and service solutions to public service sector, government and trade unions in Denmark.Engaged as a Strategy Consultant, working alongside the CIO Providing guidance and input to a Program Specific Test strategy for a Trade union legacy platform under transformation. The strategy.

Greater Chicago Area

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations in more than 60 countries. I was involved in the initiation of a $100 million transformation programme to provide a consistently high level of customer service globally. My primary objective was to develop and deliver an assessment to the CFO for Client Services.

Copenhagen Area, Denmark

Falck is a Nordic based organization with business activities in 36 countries on five continents providing assistance in situations of emergency, accidents and need.Performed an Assessment that involved a Business Model re-design based on “As-is” to “to-be”. Implementation of the assessment outcome would yield $ 1.5 mill in annual savings though higher.

Copenhagen, Oslo, Stockholm, Helsinki

Marsh is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital.My primary task was to provide Strategic and operational Management support to the CEO’s in each of the Nordic Countries on their initiatives in.

Copenhagen Area, Denmark

KMD is the largest Danish IT service company primarily delivering software and service solutions to public service sector, government and trade unions in Denmark.Facilitate the definition and creation of a project that would ensure that the batch execution of all payment routines would be optimized from to run in less than 3 hours.The changes was.

Copenhagen Area, Denmark

Danske Bank is a Northern European Bank recognized as a trusted financial partner in the region. During the acquisition of Sampo Bank, Finland I was engaged to run 2 projects in the overall Migration programme.Build plan and program structure to support the building of a reconciliations structure in the Baltic region (Estonia, Latvia and Lithuania) through.

London, United Kingdom

Barclays is a global financial service provider engaged in retail banking, credit cards, corporate and investment banking and wealth management with an extensive international presence.Working with the Enterprise CIO function, the task was to orchestrate a maturity assessment focusing on in the Enterprise wide QA function, based on the findings deliver a.

Düsseldorf Area, Germany

Providing a Test Certification framework and stratgy for the implementation of a new full scale legacy system that would estimated to increase the monthly net revenue by $7 mill.I was engaged at a time where the program had been running for a while and was loosing traction due to technical issues. The main objective was to develop a strategy and approach.

Copenhagen Area, Denmark

FIS™ is the world’s largest global provider dedicated to banking and payments technologies.Performed a Maturity assessment and partially implemented a of-shoring Strategy that would enable the organization to attend to Product certification as a separate activity outside the development lifecycle and though this improve the Quality of new product releases.

London, United Kingdom

Prudential is one of UK’s leading life and pensions provider.In close cooperation with the executive transformation team ensure the safe implementation of the 1000-day transformation.Developed and implemented a Program Strategy that ensured consistent methodology, quality and documentation to ensure a safe implementation.Ensured continues maturity growth.

Copenhagen Area, Denmark

Test4web was a IT start-up company that developed tools to conduct real time fully automated analysis of Web Quality and securityI was responsible for the development and implementation for the Business strategy/plan, attaining venture capital in cooperation with the company’s board of directors from both public and private investor.The company construct.

Copenhagen Area, Denmark

Authoring the strategy & framework for implementing a Quality & Test Management Business unit with reference to the company CEO. General Management of BU budget and a team consisting of 6 members.

Copenhagen Area, Denmark

EcSoft is a IT-consultancy company. I was acting as an advisor to ECsoft’s client base providing Analysis of existing Testing processes as well as identifying areas for Business reengineering in a Current state, future state and GAP mode. This was primarily in the financial sector. Responding to RFI & RFP’sY2K contingency planningDevelop and implemented.

Mba

Bs In Computer Science