Vp Of Information Systems, Csr, And Marketing
CurrentSetup and maintained all computers, phones, servers, network equipment, software systems and cloud apps for our entire staff, of which 50% were remote workers. Trained all corporate staff for every position at all levels. Many staff members were trained remotely. Developed all process and procedure guidelines and maintained them in OneNote on a SharePoint site.Worked with programmers to design a SQL Server based ERP system that increased company profitability by streamlining processes and adding cross-platform use of our databases. Created Power Automate Flows to add automation to processes in both Office 365 and Salesforce. Volunteered to chair all fundraisers and charity events for the CSR program and maintained the SmartWay partnership with the EPA. Developed the procedures for the warehouse staff and managed the use of the WMS, ExhibitForce. This included the administration of the program and all custom report creation.Created various custom Crystal Reports for the accounting department to access SQL Server data. Performed all marketing functions which included website design in Dreamweaver CC, content updates, blog writing, graphic design, custom landing pages and forms using Pardot, print ads, email marketing campaigns, and daily social media posts.Prospected, sold, and maintained all airline industry clients.
