πŸ‘“ Heidi Miller

πŸ‘“ Heidi Miller Email and Phone Number

Senior Content Manager @ SōRSE Technology
Kailua, HI, US
πŸ‘“ Heidi Miller's Location
Kailua-Kona, Hawaii, United States, United States
πŸ‘“ Heidi Miller's Contact Details
About πŸ‘“ Heidi Miller

I am a seasoned content marketing strategist and social media manager with over 20 years of experience in content and social media strategy and marketing, with a focus on B2B tech offerings and communities. I love creating and executing content marketing and social media strategies that increase customer engagement and brand awareness. In my time at AWS, I have launched and owned three content marketing programs (social media, blog, and case studies) programs. For each, I have enjoyed collaborating across teams to ensure all content and processes are well-documented, scalable, and aligned with AWS tone and voice. And my favorite part is using customer behavioral data and stakeholder feedback to measure and optimize the impact of these programs to answer the question, "is that good?"I believe in leaving no content stone unturned. I have a two-decade track record of developing successful B2B tech content/digital marketing programs, including blog, social, and email lead nurture, as well as podcasting and online community management.

πŸ‘“ Heidi Miller's Current Company Details
SōRSE Technology

Sōrse Technology

View
Senior Content Manager
Kailua, HI, US
Website:
sorselab.com
Employees:
30
πŸ‘“ Heidi Miller Work Experience Details
  • Sōrse Technology
    Senior Content Manager
    Sōrse Technology
    Kailua, Hi, Us
  • Trianz
    Senior Content Strategist
    Trianz Oct 2024 - Present
    Santa Clara, California, Us
  • Cloudhesive
    Senior Content Manager
    Cloudhesive Aug 2024 - Oct 2024
    Fort Lauderdale, Florida, Us
    Develop, grow, and manage case study program, including creating and copywriting case studies, developing customer survey and pipeline, collaborating with sales team, and publishing final case studies.
  • Amazon Web Services (Aws)
    Senior Program Manager, Blog And Social, Aws Marketplace
    Amazon Web Services (Aws) Mar 2021 - Sep 2023
    Seattle, Wa, Us
    Developed and scaled blog and social media programs to increase awareness, engagement, and sales for AWS Marketplace. Blog content included technical tutorials on cloud topics across industry verticals. Key responsibilities and accomplishments:* Drove blog content initiative that generated a 147% YoY increase in unique visitors (UVs) and 33% YoY increase in attributed gross software sales (GSS). Generated $96M in annual gross software sales.* Collaborated cross-functionally with product marketing, engineering, demand gen, and customer advisor/sales teams to coordinate case study, blog, and social content with campaigns, initiatives, and event content and speakers.* Aligned blog and social channels to service-wide key annual initiatives, reporting progress and obstacles to the immediate team, cross-functional stakeholders, and executives.* Managed editorial timelines and implemented process improvements to decrease time to publish by 32%. Reviewed and edited all content to ensure a consistent brand voice and style.* Managed and reported on budget and spend.
  • Amazon Web Services (Aws)
    Content Marketing Manager, Blog, Social, And Customer Reference, Aws Marketplace
    Amazon Web Services (Aws) Aug 2017 - Mar 2021
    Seattle, Wa, Us
    Strategized, launched, and documented blog, social media, and customer reference programs to increase awareness of and engagement with AWS Marketplace.* Streamlined customer reference program process, including aligning goals with category and geo leads, customer advisors, and executive stakeholders. Reduced time to publish from months to weeks.* Designed and delivered ongoing education for contributors and managed agency vendors.* Launched blog initiative, increasing traffic to blog channel by an average 94% YoY each year forthe first three years and 33% after that.* Regularly updated process and obstacles to the immediate team, cross-functional stakeholders,and executives.https://aws.amazon.com/blogs/awsmarketplace/https://www.twitter.com/awsmarketplace
  • Ignite Seattle
    Volunteer Digital And Social Marketing Manager
    Ignite Seattle Jan 2017 - Dec 2018
    Seattle, Wa, Us
    Help produce quarterly live event with 100% volunteer team. Manage alumni communications and engagement. Engage fans on Twitter; provide blog content support.
  • Timextender - The Data Discovery Hub
    Digital Marketing Manager
    Timextender - The Data Discovery Hub Jul 2016 - May 2017
    Aarhus, Middle Jutland, Dk
    Developed and executed B2B content marketing campaigns in HubSpot for SaaS data warehouse automation provider to drive customer engagement and increase brand awareness.* Collaborated with the sales and support teams to develop inbound lead generation campaigns and lead nurture workflows with an average 40% open rate and 12% clickthrough rate (CTR).* Implemented paid SEM ad campaign that tripled site traffic and generated hundreds of leads.* Initiated email newsletters with 30% open rate and 6% CTR.* Managed blog editorial calendar and six-person blogging team.* Regularly reported campaign results to stakeholders and executives, demonstrating incrementalimprovement.
  • Spoken Communications
    Chief Marketing Officer
    Spoken Communications Sep 2008 - Jul 2016
    Spoken Communications provides of the leading Avaya-based Contact Center as a Service (CCaaS) B2B cloud platform and hosts every aspect of call center infrastructure in the cloud so you can focus on your core business. Responsibilities:Strategize overall B2B value proposition, product messaging and brand presence across channels and collateral. Create marketing sales support collateral, including the web presence, email newsletter, branded value proposition decks, product presentation decks, brochures, marketing one-sheets, FAQs, product cheat sheets, sales toolkits and demonstration videos. Maintain and administer SalesForce presence for sales staff and run weekly reports. Increase inbound lead generation via HubSpot.Create consistent content marketing strategy to position Spoken as a thought leader in the space, including regular blog posts, research-based white paper campaigns, webinars and speaking engagements. Monitor, manage and engage followers across Spoken's social media properties, including Facebook, Twitter, LinkedIn, the blog and YouTube, to apply the content marketing strategy.Manage public relations through press release creation, distribution and tracking; manage analyst relations with key Gartner and Forrester industry analysts to enhance brand profile. Target and coordinate participation in key industry conferences; produce a yearly user conference. Key accomplishments:* Launched monthly newsletter earning 25% open rates and 6% clickthrough rates* Developed blog content strategy resulting in a 30% increase in site traffic* Successfully hosted company’s first user conference* Garnered numerous awards, including Inc 500|5000 list (twice), Seattle’s Best Places to Work, TMC’s Best Product of 2014* Successfully launched six HubSpot white paper inbound lead generation campaigns* Generated 200 leads through a single webinar campaign
  • Social Media Breakfast Seattle
    Volunteer Podcast Producer
    Social Media Breakfast Seattle 2009 - Jan 2011
    Produced and hosted Social Media Breakfast Seattle podcast. - Booked guests for on-air interviews.- Developed schedules for production, editing, and duplication for timely delivery.- Expanded reach of guest messaging by 3x through time-delayed audio downloads- Increased discoverability of live events to drive 20% higher attendance
  • John S. And James L. Knight Foundation
    Social Media Community Manager, Knight Pulse
    John S. And James L. Knight Foundation Aug 2008 - Dec 2009
    Miami, Florida, Us
    Strategized and created content for social media outreach, including blogs, podcasts, Facebook, and Twitter.- Increased traffic to the Knight News Challenge 47% over the previous year- Achieved 10x the blog coverage over the previous year - Brought 400 attendees out to live meetups- Drove 1,600 registrations to the KNC Garage site

πŸ‘“ Heidi Miller Skills

Blogging Social Media Marketing Social Networking Social Media Public Speaking Facebook Content Strategy Community Management Strategy Management Marketing Customer Service Email Marketing Marketing Strategy Podcasting Strategic Communications B2b Non Profits Training Online Marketing Content Development Seo Direct Marketing Social Media Measurement Publishing Digital Media Digital Marketing Sales Editing Strategic Partnerships Content Marketing Leadership French Social Media Outreach Online Advertising Podcast Production Writing New Media Lead Generation Project Management Nonprofits Public Relations Press Releases Hubspot Wordpress Microsoft Office Marketing Communications Copyrighting Powerpoint Event Planning

πŸ‘“ Heidi Miller Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Art History
  • Trinity University
    Trinity University
    International Studies

Frequently Asked Questions about πŸ‘“ Heidi Miller

What company does πŸ‘“ Heidi Miller work for?

πŸ‘“ Heidi Miller works for Sōrse Technology

What is πŸ‘“ Heidi Miller's role at the current company?

πŸ‘“ Heidi Miller's current role is Senior Content Manager.

What is πŸ‘“ Heidi Miller's email address?

πŸ‘“ Heidi Miller's email address is he****@****ail.com

What is πŸ‘“ Heidi Miller's direct phone number?

πŸ‘“ Heidi Miller's direct phone number is +142567*****

What schools did πŸ‘“ Heidi Miller attend?

πŸ‘“ Heidi Miller attended The University Of Texas At Austin, Trinity University.

What are some of πŸ‘“ Heidi Miller's interests?

πŸ‘“ Heidi Miller has interest in Presentation Skills, Social Media, Public Speaking, Rheumatoid Arthritis, Social Media Strategy, Science Fiction, See 5, Gamers, Health, Blogging.

What skills is πŸ‘“ Heidi Miller known for?

πŸ‘“ Heidi Miller has skills like Blogging, Social Media Marketing, Social Networking, Social Media, Public Speaking, Facebook, Content Strategy, Community Management, Strategy, Management, Marketing, Customer Service.

Who are πŸ‘“ Heidi Miller's colleagues?

πŸ‘“ Heidi Miller's colleagues are Angela Moore, Bo Maisano, Shwo Are, Daniel Sondheim, Darrian Lill, Marcus Congdon, Michael Flemmens.

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