Heidi May Email & Phone Number

Minneapolis, Minnesota, United States

• Managed purchasing and inventory planning for merchandise and gift cards to optimize availability and turnover.
• Collaborated with buyers and warehouse personnel to achieve inventory management goals.
• Resolved inventory and invoicing discrepancies to ensure accurate records.
• Maintained relationships with suppliers to meet in-stock availability objectives.

Maple Grove, Minnesota, United States

• Developed go to market strategies by researching the food truck market and product sales data.
• Created spreadsheets to determine product cost and sale price; inventory on hand and determine stock levels; event details keeping our MFU moving,
• Successfully increased the number of events our food truck participated in by 58% YTD 2024 over 2023.
• Curated new menu items resulting per sale from $4.00 to as high as $11.00.
• Work with state, county and city offices to secure licenses and permits to operate in their jurisdiction.
• Supply business data and complete event application forms.

United States

• Independently work to onboard suppliers that perform facilities maintenance for our client’s properties.
• Created call and email scripts maintaining a congruent message.
• Started contract with 70 suppliers, due to progress was given 9 additional suppliers.
• Within 10 days successfully converted 23% of my suppliers to ready for accounting and 26% were engaged.
• Maintain data integrity for supplier databases making changes as required to enhance accuracy, usefulness, and access.
• Reviews tax and invoice documents for accuracy, providing risk management.

Greater Minneapolis-St. Paul Area

Experienced professional seeking employment that will utilize my skills that include extensive product management, forecasting, supplier negotiations, attention to detail, and cross-functional collaboration. As well as my ability to work with IT for development and testing of new applications. I am proficient in Oracle Financials, have extensive knowledge.

Greater Minneapolis-St. Paul Area

• Ability to manage all aspects of the supply chain for incentive programs of multibillion-dollar companies, meeting deadlines, budgets, and recipient satisfaction.
• Successfully coordinated logistics for deliveries ranging from 10 to 30,000 addresses, return authorizations, freight claims of damaged, lost, or stolen goods.
• Utilizing effective communication to collaborate with cross-functional teams in the draft and finalization of RFIs, RFPs, and SOWs.
• Maintained accurate asset guidelines, securing speedy supplier and client approvals.
• Analyzed program redemption, market trends, and customer feedback to provide accurate forecasting and informed product selections.
• Managed accurate data entry of product expenses and profit in Epicor for precise monthly report generation.

Greater Minneapolis-St. Paul Area

• Established and maintained multiple vendor relationships producing diverse product selections for incentive programs.
• Secured approvals from gift card merchants, increasing gift card assortments from 200 to over 300.
• Managed plastic and digital gift cards; and product categories electronics, computers, and accessories, hardware, health and household, apparel, shoes and accessories, patio, lawn, and garden, sporting goods and.
• Negotiated successful partnerships for cost reductions via marketing support and rebates.
• Used Salesforce as an add on tool in Outlook keeping a log of emails and events up-to-date shared across teams involved in customer campaigns or programs.
• Managed purchase orders, reports, and Oracle product/supplier maintenance.

Greater Minneapolis-St. Paul Area

• Managed and sourced product categories hardware, health and household, apparel, shoes and accessories, patio, lawn, and garden.
• Efficiently onboarded EDI partners, minimizing warehoused items and manual orders for cost-effective operations.
• Coordinated with suppliers and e-commerce partners ensuring accuracy of item specifications, pricing, and images, resulting in improved customer experience and increased sales.
• Identified, documented, and implemented purchasing process improvements, enhancing process efficiencies, and reducing errors in item setup, e-catalog images, and item descriptions.
• Utilized effective data management skills to track, analyze, and forecast purchasing trends, enabling optimal inventory planning, and reducing out of stock and overstock situations.
• Served as the subject matter expert for Oracle applications, providing expertise and support to the team and ensuring smooth operations.

Plymouth, Minnesota, United States

• Successfully supported drop ship and stock merchandise for three warehouse locations, effectively managing inventory and ensuring timely order fulfillment.
• Achieved key performance indicators (KPIs) by reducing warehoused inventory from 900 items to 500 items, optimizing storage space and minimizing costs.
• Maintained accurate and up to date item and supplier details, contributing to a reduction in purchase order fulfillment issues.
• Utilized Oracle to create orders and reports to analyze redemptions providing accurate forecasting and manage inventory to minimize out of stock or overstock situations.
• Reduced fulfillment interruptions by proactively identifying and communicating product substitutions, reducing fulfillment interruptions.
• Worked with buyers at tradeshows to analyze market trends and strategize product selection and purchasing.

• Managed product information database.
• Produced copy and images used in presentations and print catalogs.
• Provided product details to customer service representatives to assist with customer calls.

Greater Minneapolis-St. Paul Area

• Placed orders via client specific program platforms.
• Provided direction to representatives with escalated calls and when needed took over calls to determine correct conflict resolution.

Two Year Associate, Interior Design And Sales

Activities and Societies: Presidents list through the 2 year program. Volunteered as a hostess assistant for an AIDs benefit held in 1991.

Marketing

Classes to obtain a BA in Marketing