Heidi May Email & Phone Number

Minneapolis, Minnesota, United States

• Managed purchasing and inventory planning for merchandise and gift cards to optimize availability and turnover.• Collaborated with buyers and warehouse personnel to achieve inventory management goals.• Resolved inventory and invoicing discrepancies to ensure accurate records.• Maintained relationships with suppliers to meet in-stock availability objectives.

Maple Grove, Minnesota, United States

● Developed go to market strategies by researching the food truck market and product sales data. ● Created spreadsheets to determine product cost and sale price; inventory on hand and determine stock levels; event details keeping our MFU moving, ● Successfully increased the number of events our food truck participated in by 58% YTD 2024 over 2023.● Curated new menu items resulting per sale from $4.00 to as high as $11.00.● Work with state, county and city offices to secure licenses and permits to operate in their jurisdiction.● Supply business data and complete event application forms.● Maintain company calendar to ensure that our food truck arrives and operates per event regulations.● Monitor and respond to correspondences in company email box.● Authored pre- and post- event procedures and product instructions.

United States

• Independently work to onboard suppliers that perform facilities maintenance for our client’s properties.• Created call and email scripts maintaining a congruent message.• Started contract with 70 suppliers, due to progress was given 9 additional suppliers.• Within 10 days successfully converted 23% of my suppliers to ready for accounting and 26% were engaged.• Maintain data integrity for supplier databases making changes as required to enhance accuracy, usefulness, and access.• Reviews tax and invoice documents for accuracy, providing risk management.• Work with suppliers providing services such as HVAC, water, fire safety, construction, IT security and more.• Provide detailed daily updates including roadblocks to be escalated.

Greater Minneapolis-St. Paul Area

Experienced professional seeking employment that will utilize my skills that include extensive product management, forecasting, supplier negotiations, attention to detail, and cross-functional collaboration. As well as my ability to work with IT for development and testing of new applications. I am proficient in Oracle Financials, have extensive knowledge of Adobe Photoshop and Microsoft® 365 suite of tools and experience with Epicor and NetSuite.#OpenToWork #SupplyChain #BrandedMerchandise #WorkLifeBalance #DiversityMatters

Greater Minneapolis-St. Paul Area

• Ability to manage all aspects of the supply chain for incentive programs of multibillion-dollar companies, meeting deadlines, budgets, and recipient satisfaction.• Successfully coordinated logistics for deliveries ranging from 10 to 30,000 addresses, return authorizations, freight claims of damaged, lost, or stolen goods.• Utilizing effective communication to collaborate with cross-functional teams in the draft and finalization of RFIs, RFPs, and SOWs.• Maintained accurate asset guidelines, securing speedy supplier and client approvals.• Analyzed program redemption, market trends, and customer feedback to provide accurate forecasting and informed product selections.• Managed accurate data entry of product expenses and profit in Epicor for precise monthly report generation.• Utilized Adobe Photoshop to meet e-catalog specifications and create visually appealing PowerPoint presentations.• Created Excel spreadsheets using retail math for GP%, Markup/Markdowns calculations, and purchase order fulfillment.• Transformed c-Vent raw data in Excel using functions Convert range/table, Pivot Tables, VLOOKUP, X-Lookup, Concatenate, Formulas, and Case Proper for internal and external reporting.• Provided precise coding of invoices using Concur, Epicor, or NetSuite.• Actively participated as a member of the DEI committee, focusing on the development of a supplier compliance rating process.

Greater Minneapolis-St. Paul Area

● Established and maintained multiple vendor relationships producing diverse product selections for incentive programs.● Secured approvals from gift card merchants, increasing gift card assortments from 200 to over 300.● Managed plastic and digital gift cards; and product categories electronics, computers, and accessories, hardware, health and household, apparel, shoes and accessories, patio, lawn, and garden, sporting goods and equipment.● Negotiated successful partnerships for cost reductions via marketing support and rebates.● Used Salesforce as an add on tool in Outlook keeping a log of emails and events up-to-date shared across teams involved in customer campaigns or programs.● Managed purchase orders, reports, and Oracle product/supplier maintenance.

Greater Minneapolis-St. Paul Area

● Managed and sourced product categories hardware, health and household, apparel, shoes and accessories, patio, lawn, and garden.● Efficiently onboarded EDI partners, minimizing warehoused items and manual orders for cost-effective operations.● Coordinated with suppliers and e-commerce partners ensuring accuracy of item specifications, pricing, and images, resulting in improved customer experience and increased sales.● Identified, documented, and implemented purchasing process improvements, enhancing process efficiencies, and reducing errors in item setup, e-catalog images, and item descriptions.● Utilized effective data management skills to track, analyze, and forecast purchasing trends, enabling optimal inventory planning, and reducing out of stock and overstock situations.● Served as the subject matter expert for Oracle applications, providing expertise and support to the team and ensuring smooth operations.● Assisted the IT department in creating code that integrated proprietary applications with off-the-shelf platforms, improving system functionality and efficiency.

Plymouth, Minnesota, United States

● Successfully supported drop ship and stock merchandise for three warehouse locations, effectively managing inventory and ensuring timely order fulfillment.● Achieved key performance indicators (KPIs) by reducing warehoused inventory from 900 items to 500 items, optimizing storage space and minimizing costs.● Maintained accurate and up to date item and supplier details, contributing to a reduction in purchase order fulfillment issues.● Utilized Oracle to create orders and reports to analyze redemptions providing accurate forecasting and manage inventory to minimize out of stock or overstock situations.● Reduced fulfillment interruptions by proactively identifying and communicating product substitutions, reducing fulfillment interruptions.● Worked with buyers at tradeshows to analyze market trends and strategize product selection and purchasing.● Resolved supplier account issues and increased the utilization of refunds and per invoice discounts, resulting in improved supplier relationships and cost savings.

• Managed product information database.• Produced copy and images used in presentations and print catalogs.• Provided product details to customer service representatives to assist with customer calls.

Greater Minneapolis-St. Paul Area

• Placed orders via client specific program platforms.• Provided direction to representatives with escalated calls and when needed took over calls to determine correct conflict resolution.

Two Year Associate, Interior Design And Sales

Activities and Societies: Presidents list through the 2 year program. Volunteered as a hostess assistant for an AIDs benefit held in 1991.

Marketing

Classes to obtain a BA in Marketing