Heidi Nowak, Mba, Pmp Email & Phone Number

Develop project plans and schedules to meet project goals and budgets.Monitor, track, and report progress of project deliverables to stakeholders.Coordinate and manage large kick-off and regular team meetings.Coordinate large and complex proposal responses.Lead team meetings, ensure decisions and action items are clearly documented, and tracked to completion.Identify project risks and opportunities. Work with the project team to identify contingency and risk mitigation plans.

Establish strategic plans by evaluating past performance, competitive arena, market research, and overall company objectives.Develop and implement marketing campaigns aimed at increasing business and building brand awareness.Lead, coach, and develop Marketing team.Use proven leadership skills and abilities to set direction, make decisions, and manage multiple priorities.Partner with other departments and vendors to identify business opportunities.Manage company-wide projects to increase ROI, decrease administrative costs, and create competitive advantages.

Operations ManagerDirected a department of 45 associates to accomplish strategic business objectives.Led, coached, and developed leadership team (4 supervisors).Led re-engineering efforts to dramatically improve operating efficiencies. Identified and rectified bottlenecks in departmental processes and procedures.Reduced staffing costs significantly by leading transition of work to a new vendor.eBusiness Project ManagerSet strategy and managed multiple projects to achieve desired results on the Web site and automated phone system.Led, coached, and developed direct reports.Created a supportive environment to guide sales team, new case area, claims department, and other areas to improve existing processes, solve problems, and proactively identify opportunities for improvement.Planned, implemented, and achieved positive business results while keeping the big picture in mind.Committed to do what was in the best interest of our customers.

Set strategy and managed multiple projects to achieve desired results on the Website and automated phone system.Led, coached, and developed direct reports.Created a supportive environment to guide integral departments to improve existing processes, solve problems, and proactively identify opportunities for improvement.Planned, implemented, and achieved positive business results while keeping the big picture in mind.

Mba, Marketing And Project Management

Bachelors, Marketing And Hr Double Major

High School Diploma