Heidi Plaskey Email & Phone Number

San Francisco, Ca, Us

Seattle, Wa, Us

Supported the WW Head of VMC Sales Strategy & Synergy by developing and managing processes, program managing multiple initiatives and providing operational & logistic support for the delivery of initiatives. Key to this role was partnering with external and internal stakeholders to earn trust and generate communications specific to each initiative.• Management of VMware and AWS company Executive interlocks on the VMC business, including document preparation, communications and timeline management of CEO Quarterly Business Reviews, Quarterly Global Pipeline Reviews and Joint Planning Sessions. Ensured that the VMware and AWS partnership proceeded to respective goals efficiently, effectively, and in a timely fashion. • Alignment and relationship building: Led efforts to increase trust between collaboration participants - a true bridge between the two teams.• Event marketing assistance tied specifically to VMware and AWS company engagements, such as VMware Explore and re:invent.• Global support for the VMC on AWS specialist team, including Leadership and team calls, management of internal team sharesite and annual operating calendar, enablement, and SFDC cleanup.• Build repeatable operational processes for the long-term success of the specialist sales team.• Develop global enablement plan for the specialist team; program management of enablement plan, including scheduling, recording and communications.• Data focus specific to joint company data sharing, ad hoc reporting and data analysis, propensity to buy and customer insights analysis.• Direct support to the WW Head of VMC Sales Strategy and Synergy, including All Hands call content, funds management, organizational charts and calendar management.• Community investments and inclusion focus with the creation of VMC on AWS Team Give Back Days and VMC on AWS Team ID&E Days.

Palo Alto, Ca, Us

Provided program management of high-visibility projects to field sales teams. Led cross-functional teams and provided complete transparency of scope, timeline, requirements, and blockers as well as recurring status updates to leadership. • Annual Planning Process• Compensation Escalation Board Program • Executive Deal Sponsor Program • Americas Executive Sales Leadership Support • Provided program management for other key Initiatives, as determined by management.Communication Needs for the VP of Americas Sales Strategy, Planning & Operations (SPO):• Managed the Americas Sales Strategy, Planning & Operations (SPO) intranet presence, including Americas Sales Operations Socialcast feeds and SPO leadership blog posts.• Created and maintained key internal Operational intranet pages, including the Americas SPO Vault Page, Americas Sales Compensation Vault Page, Americas Business Management Process Vault Page and the Americas Programs & Processes Vault page.• Created and executed a monthly Americas SPO Newsletter, collaborating with Operations, Enablement and Marketing to help ensure consistency of messaging.• Prepared content, presentations and awards for quarterly Americas SPO All Hands Calls.• Assisted the Americas Sales Communications Director with additional communication tasks as needed, including the weekly messaging for the SVP of Americas Sales.

Santa Clara, California, Us

Provided a unique service connecting sales with the content, information, processes, leadership direction and operational guidance for success in their jobs. Tight alignment within the sales geographies to focus globally consistent, yet geographically-relevant information.*Strategic Communications Advisor to Senior Vice President, Americas Sales.*Full ownership of design and execution of regional internal executive communications strategy in alignment and support of global internal communications strategy.*Hands-on support in the preparation and execution of annual worldwide sales conference, quarterly business reviews, regional town halls, and leadership as well as customer/partner summits.*Special project communications, such as Incentives and M & A's.*Collaborated with departments throughout the company, such as Operations, Enablement and Marketing, to help ensure consistency of messaging.*Managed the Americas Sales social presence via the intranet, including Americas Sales Chatter feeds, leadership blog posts and the custom Americas Sales resource page in SAVO.*Highly skilled at establishing a central repository for field sales and sales operations that enables every user to share, update, and analyze sales and sales operations information.*Provided content input into bi-weekly global sales newsletter.

San Jose, California, Us

First line manager to a team of 14 Public Sector, Healthcare and Canadian Sales Operations Specialists.• Program managed all aspects of high-visibility strategic initiatives, including: -Annual Planning Process, including quota, target assignment, account assignment, territory creation, and headcount. -Customer Loyalty Program (NPS) -Sales Advisory Council -Led other ad hoc projects / engagements with key cross-departmental teams not limited to Finance, Sales Compensation, Business Development, Channel, Marketing, Customer Success, and other teams.• Partnered with Enablement leaders to manage learning initiatives for assigned sales area, including: -Creating a quarterly enablement plan for the Sales Associate Team. -Enabled sales on new tools and process launches.• Collaborated with cross-functional teams on Priorities to Improve (PTI’s), including Annual Scorecards and Reporting Dashboards, in adherence with the corporate direction and values.• Provided upstream input to Corporate on sales tool and process priorities while also driving downstream awareness and utilization across the sales organization.• Partnered with assigned Area Sales Director for various reporting requests, including regional bookings reconciliation required to finalize quarterly revenue finish.• Actively involved in developing, modifying, and executing company policies and directives, which affect Sales Operations and may also have a company-wide effect.• Created and maintained intranet pages for Americas Operations, Americas Field Sales and Americas Sales Associates Teams.• Staffing responsibilities, including all hiring, feedback and performance review related activities; prioritize and allocate resources. Key Accomplishments:• Awarded MVP spot at Club in FY15.• FY14 ~ North America SMO “Building A Strong Team” Award

San Jose, California, Us

• Provided regular reporting assistance to field sales and leadership, including forecasting reports, dashboards, install base reports and order Status tracking reports.• Collaborated with cross-functional teams on Priorities to Improve (PTI’s), in adherence with the company’s direction and values.• Increased the productivity of the Sales Associate Team by driving process improvements and sharing best practices.• Partnered with the Enablement Team to create a quarterly enablement plan for the Sales Associate Team.• Cascaded key corporate information down to Sales Associate Team, for field sales rollout.• Staffing responsibilities, including all hiring, feedback and performance review related activities; prioritize and allocate resources. Key Accomplishments:• FY13 ~ Q4 Sales Associates Business Results Award• FY13 ~ Q3 Above and Beyond Sales Ops Award• FY12 ~ Relationship Value Program Driver of the Year; Q2 Great Northeast Director’s Cup Award

San Jose, California, Us

In addition to the regular district Sales Associate duties, additional responsibilities included:• Created and maintained Sales Associate New Hire Handbook and FAQ document used for onboarding new team members.• Champion role in overseeing Customer Loyalty Program for Area.• Joint leadership on Sales Associate calls and quarterly sales associate meetings with Deal Facilitator/Sales Associate Manager, and backup to Sales Associate Manager.• Day-to-day advisory capacity for District Sales Associates• Participation in Regional and Sales Associate Management discussions and meetings, providing input from the front-line employees• Assist Sales Associate Manager in hiring process for any new District Sales Associates. Key accomplishments:• FY11 ~ Great Lakes Sales Associates Q2 MVP Award • FY10 ~ Selected to the 2009-2010 Sales Advisory Council by my peers; East Sales Associate of the Quarter Q3; Annual FY 10 Spirit of Great Lakes Award; East Distinguished Achiever; First Annual Customer Loyalty Performance Group Award; Four Common Goal - Ultimate Game Changer Group Award

San Jose, California, Us

Primary operational interface between Field Sales and Finance, Legal and Quote-To-Cash Teams to advance the sales cycle and ensure that all company and customer requirements are met. • Trusted advisor for deal review on contracts, pricing, quoting, business terms and contract options to support the sales effort, ensuring compliance with published sales and business approval policies• Provided critical support for field sales management, including assistance with forecasting, dashboards, install base reports, order status tracking and commission adjustments.• Assist sales teams, partners and customers in providing product information, including creating quotes, RMA generation and tracking, assisting with license transfers • Championed the Customer Loyalty Program for assigned Sales Area.• Provided enablement to new Field Sales on processes, tools and best practices.• Maintain data integrity of customer records within CRM tool.• Responsible for end of quarter cadence and booking, opportunity to closure, focal point to ensure clean deal booking. Key accomplishments:• FY09 ~ Sales Associate of the Year, Central Region • FY08 ~ Star Award for Q1• FY07 ~ Spotlight Award for Team Player of the Quarter in Q2/Q3; Selected to the 2007-2008 Sales Advisory Council by my peers.

London, United Kingdom, Gb

Bachelor’S Degree

Education record