Heidi Svane
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Heidi Svane Email & Phone Number

Salgsleder UTM BtB and BtG at OK a.m.b.a.
Location: Aarhus, Central Denmark Region, Denmark 11 work roles 4 schools
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Current company
OK a.m.b.a.
Role
Salgsleder UTM BtB and BtG
Location
Aarhus, Central Denmark Region, Denmark
Company size
1803 employees

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Heidi Svane is listed as Salgsleder UTM BtB and BtG at OK a.m.b.a., a company with 1803 employees, based in Aarhus, Central Denmark Region, Denmark. AeroLeads shows a matched LinkedIn profile for Heidi Svane.

Heidi Svane previously worked as Leder salgscenter Erhverv at Ok A.M.B.A. and Sektionsleder at Østjyllands Politi. Heidi Svane holds Master Positiv Psykologi from Aarhus Universitet.

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OK a.m.b.a.

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About Heidi Svane

Ledelse - BID management - B2B Salg - Tværfagligt samarbejde - Udvikling

Listed skills include Customer Service, Management, B2B, Business Strategy, and 18 others.

Current workplace

Heidi Svane's current company

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OK a.m.b.a.
Ok A.M.B.A.
Salgsleder UTM BtB and BtG
Aarhus, DK
Website
ok.dk
Employees
1803
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11 roles

Heidi Svane work experience

A career timeline built from the work history available for this profile.

Leder Salgscenter Erhverv

Current
Ok A.M.B.A.
Mar 2021 - Present

Master Studerende

Sep 2019 - Jun 2021

Sektionsleder

Østjyllands Politi
  • Politiadministrativ enhedAnsvarlig for 22 medarbejdere fordelt på 4 lokationer
  • Sikre administrativ understøttelse til Politi afdelingerne
  • Fokus på Borger oplevelsen
  • DriftsansvarligSærlige resultater: Reorganisering af mål for sektionen. Optimal udnyttelse af ressourcerne lokationerne imellem. Sikring af faglighed. Udvikling af driftstavle på 2 af lokationerne.
Nov 2018 - Nov 2020

Sektionschef

Atp
  • Ansvarlig for 20 medarbejdere herunder 2 jurister
  • Ansvarlig for flere ordninger
  • Kontakt ansvarlig til ordningens Styrelser og ministerier
  • Driftsansvarlig
  • Medarbejderudvikling herunder samtaler, kompetencer og generel faglighed.Særlige resultater: Sammensætning af sektionen påny. Flere fagområder lægges sammen, dette medfører mindre sårbarhed i driften og flere.
Aug 2017 - Oct 2018

Hr-Medarbejder

Verdo
Apr 2017 - Aug 2017

Teamleder

Teamleder Stofa Support

Opgaven: Coaching af medarbejdere. Medarbejdertrivsel, opfølgning på KPI `er. Fokus på kundetilfredshed, involveret i rekrutterings proces. Personale ansvarlig 12 medarbejdereResultater: Medarbejder udvikling og træning. Taktisk fokus på kundetilfredsheden og medarbejdertilfredsheden i support. En samlet stigning på 10% i kundetilfredsheden for mit team og.

Jun 2016 - Mar 2017

Kundeserviceleder

Kundeserviceleder Verdo Tele

Verdo

Opgaven: Drifts og personaleansvarlig for Verdo tele kundeservice og support. Herunder rekruttering, onboarding, kompetenceudvikling, team udvikling, tværfaglig samarbejde og sparring med andre afdelinger. Prioritering af opgaver, coaching og performancemålinger. Optimering af processer og arbejdsgange med fokus på kunden og salg. Afvikling af.

Jun 2011 - Jun 2016

Teamleder

Verdo Tele

Opgaven: Ansvarlig for ændring af den organisatoriske struktur i kundeservice og support. Ansvarlig for daglig drift, med kollega uden personale ansvar. Igangsættelse af processer. Resultater: Hurtig effektivisering af forretningsenheden, således vi efter 1 år gik fra 2 teamledere til 1 kundeserviceleder. Respons på kundehenvendelser reduceret fra 3 dage.

Feb 2010 - May 2011

Customer Service

Verdo Tele

Opgaven: Opstart af fiberudrulning til privat kunder i Randers og omegn. Kundekontakt, leverandør kontakt, fejlretning og salg af fiber produkter. Ansvarlig for nummerporteringerResultater: Implementering af provisionerings system i kundeservice. Træning og oplæring af nye medarbejdere.

Dec 2007 - Feb 2010

Erhvervskonsulent Tdc Mobil Center

Erhvervskonsulent

Opgaven: Salg af mobil løsninger til erhvervsvirksomhederne i Østjylland. Vejledning i omstillingsanlæg, dataløsninger, mobil abonnementer. Derudover har jeg også ydet support i de solgte produkter. Resultater: Salgsmål nået på månedlig niveau. Resultatløn. Uddannelse til ”mobilitetskonsulent” Hosted Exchange/ PBX

Jan 2007 - Dec 2007
Team & coworkers

Colleagues at OK a.m.b.a.

Other employees you can reach at ok.dk. View company contacts for 1803 employees →

SS Silje Slettemeås Silje Slettemeås Colleague at Ok A.M.B.A.Aarhus, Central Denmark Region, Denmark, Denmark View → AH Arne Hansen Arne Hansen Colleague at Ok A.M.B.A.Region Of Southern Denmark, Denmark, Denmark View → 白 白国文 白国文 Colleague at Ok A.M.B.A.Yinchuan, Ningxia Hui, China, China View → MJ Martin Jacob Mortensen Martin Jacob Mortensen Colleague at Ok A.M.B.A.Aarhus, Central Denmark Region, Denmark, Denmark View → KN Kasper Nielsen Kasper Nielsen Colleague at Ok A.M.B.A.Aarhus, Central Denmark Region, Denmark, Denmark View → HC Hans Christian Wenzelsen Hans Christian Wenzelsen Colleague at Ok A.M.B.A.Contact Info, United States View → VC Vivek Channe Vivek Channe Colleague at Ok A.M.B.A.Kolkata, West Bengal, India, India View → ÉA Émile Aubin Émile Aubin Colleague at Ok A.M.B.A.St-Nicolas, Quebec, Canada, Canada View → MM Meyan Meyanok Meyan Meyanok Colleague at Ok A.M.B.A.Indonesia, Indonesia View → LC Lærke Cichosz Lærke Cichosz Colleague at Ok A.M.B.A.Aarhus, Central Denmark Region, Denmark, Denmark View →
4 education records

Heidi Svane education

Hd 2, Organisation Og Ledelse

Aarhus Universitet

Activities and Societies: Strategi og forretningsudvikling - juni 2012 Projektledelse - Juni 2012 HR i strategisk og opreationelt.

Turisme, Service&Amp;#Xf8;Konom (Ak)

Det Danske Erhvervsakademi

Activities and Societies: International

FAQ

Frequently asked questions about Heidi Svane

Quick answers generated from the profile data available on this page.

What company does Heidi Svane work for?

Heidi Svane works for OK a.m.b.a..

What is Heidi Svane's role at OK a.m.b.a.?

Heidi Svane is listed as Salgsleder UTM BtB and BtG at OK a.m.b.a..

Where is Heidi Svane based?

Heidi Svane is based in Aarhus, Central Denmark Region, Denmark while working with OK a.m.b.a..

What companies has Heidi Svane worked for?

Heidi Svane has worked for Ok A.M.B.A., Østjyllands Politi, Atp, Verdo, and Teamleder Stofa Support.

Who are Heidi Svane's colleagues at OK a.m.b.a.?

Heidi Svane's colleagues at OK a.m.b.a. include Silje Slettemeås, Arne Hansen, 白国文, Martin Jacob Mortensen, and Kasper Nielsen.

How can I contact Heidi Svane?

You can use AeroLeads to view verified contact signals for Heidi Svane at OK a.m.b.a., including work email, phone, and LinkedIn data when available.

What schools did Heidi Svane attend?

Heidi Svane holds Master Positiv Psykologi from Aarhus Universitet.

What skills is Heidi Svane known for?

Heidi Svane is listed with skills including Customer Service, Management, B2B, Business Strategy, Change Management, Team Leadership, Sales, and Motivation.

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