Heidi Thomson Email and Phone Number

I am currently in transition searching for new career opportunities in the insurance industry but I am also open to other opportunities.

• Managed and implemented a data feed from the National Insurance Licensing Resources data base to systematically update company administration system with license expiry dates to ensure that producers are in compliance with State regulations. Wrote business requirements, approved technical specifications, created test plans and performed testing.• Analyzed, wrote business requirements, and reviewed technical specifications and tested defects and enhancements to create efficiencies and problem resolution for the business. • Experienced with Firm mergers and acquisitions• Worked closely with our Client and IT in identifying commission problems, resolution, technical review and testing, which resulted in approximately $63,000 of unpaid commissions disbursed to agents.

* Analyzed product compensable event details identifying product features, data elements and commissionable rules in preparation for a new compensation system.* Assisted in the design of a system to house all product features, commissionable elements and rules. Input the data into the new system and performed the quality assurance testing.

* Served as the liaison between the commissions business operations and the technical support teams.* Wrote the business requirements, assisted in design and performed quality assurance testing on all commissions and agency related projects.* Managed multiple projects simultaneously and supported the business with problem resolution while still adhering to tight deadlines.