Heidi Westrom Email & Phone Number

Saint Charles, MO, US

St Charles, Missouri, United States

St Louis, Missouri, United States

• St. Louis County Government Center | Document Prep Clerk
• Mid Rivers Equine Centre | Receptionist
• Hermann Oak Leather | General Office Clerk – Accounts Payable
• Logiquip | Project Coordinator
• Dierbergs Central Kitchen | Front Desk Customer Service Coordinator

St Louis, Missouri, United States

Bridgeton, Missouri, United States

Greeted and observed associated.Answered phones, transferred calls to the appropriate party, and used my analytical skills to answer questions.Transferred books and deleted orders.Entered schedule into time entry program, Kronos.

Port Angeles, Washington, United States

• Trained to answer phone calls in a dispatch center.
• Maintained patience under fire to make connections when dispatching response.
• Supported a team of dispatchers and law enforcement to keep the public safe.
• Learned new computer programs at the dispatch center.

La Mirada, California, United States

• Supervised all aspects of a touring production that included the management of cast and stagehands.
• Supported multiple teams to create unique live presentations.
• Maintained accurate and up-to-date schedules for rehearsal and checklists to keep everyone on task.
• Represented the director during performances, ensuring the project runs smoothly.
• Made informed, analytical decisions during performances to quickly problem solve any possible issues to ensure the quality and design of the show remains intact, so the audience is unaware.
• Facilitated communication between production staff members during rehearsal and performance.

Yorba Linda, California, United States

• Supervised all aspects of a touring production that included the management of cast and stagehands.
• Supported multiple teams to create unique live presentations.
• Maintained accurate and up-to-date schedules for rehearsal and checklists to keep everyone on task.
• Represented the director during performances, ensuring the project runs smoothly.
• Made informed, analytical decisions during performances to quickly problem solve any possible issues to ensure the quality and design of the show remains intact, so the audience is unaware.
• Facilitated communication between production staff members during rehearsal and performance.

Port Angeles, Washington, United States

• Maintained 6 parks in a 50-mile radius in Clallam County, cleaning restrooms, ground maintenance of public areas and trails which include mowing lawns and power washing.
• Answered questions from park guests by knowing the rules and regulations of Clallam County Parks.

Laguna Beach, CA

• Supervised all aspects of a touring production that included the management of cast and stagehands.
• Supported multiple teams to create unique live presentations.
• Maintained accurate and up-to-date schedules for rehearsal and checklists to keep everyone on task.
• Represented the director during performances, ensuring the project runs smoothly.
• Made informed, analytical decisions during performances to quickly problem solve any possible issues to ensure the quality and design of the show remains intact, so the audience is unaware.
• Facilitated communication between production staff members during rehearsal and performance.

Long Beach, California, United States

• Supervised all aspects of a touring production that included the management of cast and stagehands.
• Supported multiple teams to create unique live presentations.
• Maintained accurate and up-to-date schedules for rehearsal and checklists to keep everyone on task.
• Represented the director during performances, ensuring the project runs smoothly.
• Made informed, analytical decisions during performances to quickly problem solve any possible issues to ensure the quality and design of the show remains intact, so the audience is unaware.
• Facilitated communication between production staff members during rehearsal and performance.

Rolling Hills Estates, California, United States

• Supervised all aspects of a touring production that included the management of cast and stagehands.
• Supported multiple teams to create unique live presentations.
• Maintained accurate and up-to-date schedules for rehearsal and checklists to keep everyone on task.
• Represented the director during performances, ensuring the project runs smoothly.
• Made informed, analytical decisions during performances to quickly problem solve any possible issues to ensure the quality and design of the show remains intact, so the audience is unaware.
• Facilitated communication between production staff members during rehearsal and performance.

Mission Viejo, California, United States

• Provided customer support by answering phones, scheduling appointments, welcoming clients, and patients.
• Managed the collect of payments, balanced cash drawer, prepared deposit slips for the bank.
• Maintained integrity and accuracy of charts with current client and patient information.

Santa Ana, California, United States

• Supervised all aspects of a live production that included the management of cast and stagehands.
• Worked directly with faculty and student leadership in the planning, preparation, and research of productions.
• Ensured venue is fully operational and in compliance with California School Safety Standards.
• Facilitated team communication, resolved conflicts, and oversaw theatre operations.
• Identified and assign student duties in productions, supervising roles and responsibilities to ensure maximum efficiency.
• Impacted students with the process of all technical and creative aspects of a live production.

Huntington Beach, California, United States

• Provided leadership during children summer camps that included riding and the proper care of horses.
• Answered phones, took reservations, updated instructor schedule, welcomed guests for trail rides and lessons and owners and boarders of horses on property, assisted guests with paperwork, educated guests for trail.
• Saddled horses for trail rides, either lead or drag the trail and give riding lessons to beginning riders.
• Mentored volunteers in the value of using the proper tools for horse care.

Anaheim, California, United States

• Maintained the quality of park productions by building professional relationships with performers, technicians, and staff in order to assess their needs, enabling them to do their jobs efficiently.
• Served as Entertainment Duty Manager to address and resolve issues pertaining to guest satisfaction, safety, and quality.
• Monitored compliance with company policies and administering corrective actions ensuring compliance with the company standards.
• Supervised safety programs (“Safe D Begins with Me”), including, but not limited to, monitoring accident tracking systems, ensuring accuracy and timely reporting to the Occupational Safety and Health Administration.
• Trained, supervised, evaluated, and guided new staff on technical knowledge and career advancement.
• Lead and managed the operations and logistics for special events such as corporate parties, park wide events (i.e., CHOC Walk), stage productions (i.e., Aladdin A Musical Spectacular) and opening day events for new.

Bachelor Of Science Degree, Project Management, 4.0/4.0

Activities and Societies: National Society of Leadership and Success Alpha Chi National College Honor Society

Associate Of Arts (Aa), Audio Technician, Theater