Bill H. Email & Phone Number

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Manage/Lead implementation project team responsible for the overall technical design and build of the custom elements of a project. Works as a team member along with the Project Manager, Solution Architect and supporting Solutions Engineering/Developer team members to deliver the complete solution for the customer. Produce technical specification for custom development and systems integration requirements. Develop a detailed technical design document to match the solution design specifications. Complete/oversee the custom development and quality assurance efforts for custom work. Participate and lead, when needed, the project meetings with the customer Manage development designs across multiple projects to meet project and customer required time lines.

Indianapolis, Indiana Area

Partner with Apple, Inc./FileMaker, Inc. customers in a Professional Services Role to provide highly technical assistance for strategic guidance in the use of our technology and platforms.Met or exceeded sales objectives with 100%+ revenue attainment every year.Consult with customers to understand their work practices, obstacles, nature of their business, and desires to help assist in improving their workflow, efficiency, and use of technology.Manage and maintain internal/external demonstration environment consisting of mixed platform virtualization, SAN, OSX, Windows, and web servers, MDM and iOS.Present to customers written and oral reports for scope, requirements, methodologies, timescales, and costs.Present at numerous industry and marketing events to deliver compelling sessions relating to various products capabilities and articulate real world tangible value. Develop and maintain a rich demonstration portfolio and infrastructure for multiple desktops, tablets, and smartphone devices to deliver for internal solutions consumption and customer education. Being involved in sales and support, and where appropriate, maintaining contact with internal and external influencers.Instruct on best practices for successful implementations.Travel to customer sites, marketing events, related industry eventsWork with Product Management and Product Engineering to communicate customers needs and concerns for product portfolio adoption.Actively pursue and research industry trends and technologies for adoption and integration strategies.Develop courseware material with leading partners to instruct, train, and test knowledge of platform and products.Lead team of global consulting engineers in preparing certification test for FileMaker Certified Developers for versions 7-13. Build relationships and assist business alliance members by providing leadership for these emerging new partners.

Indianapolis, Indiana Area

Served on the NPCCU Board of Directors as prudent and diligent individual who, with eight other individuals, maintained the strategic direction and set the policies of the Credit Union. This included guiding the organization to fulfill its vision/purpose/mission; setting all policies which guided the affairs of NPCCU; and ensuring that those policies are properly implemented in accordance with NPCCU’s charter, bylaws, all applicable federal and state laws, sound business practices, and the interests of the membership.

Indianapolis, Indiana Area

As a member of the target implementation team we were charged with systems analysis of insurance providers backend adjudication workflow and system integration points for the first company to provide real-time claims resolution at the point of care. Analysis required written and oral reports for scope, requirements , methodologies, timescales, and costs. Additionally required working closely with product management and product engineering to communicate system needs and modifications for successful implementation.

As one of the founding members of C&H Consulting Group, Inc. I was required to assist in a variety of aspects of day-to-day operations including marketing, sales, project management, and my personal consultant responsibilities to our clients. C&H provided desktop, infrastructure, and programming professionals to such clients as: Eli Lilly, Dow AgroScienes, Rolls Royce, Single Crystal Aircraft Engineering, Resorts Condominiums International, and Indianapolis Star.

Indianapolis, Indiana Area

Managed team of subcontractor’s and employees performance to ensure project success in accordance with contract and standards. This included providing leadership to team from participation in schedule logic review, and weekly project team meetings. Coordinated major projects spanning from network conversions to application migration.

Indianapolis, Indiana Area

Provided technical support via telephone and on-site with end-users. Developed desktop help desk software for managing call tracking, inventory management, decision support system, and escalations. Performed diagnostics and troubleshooting of systems issues, documented help desk tickets/resolutions, and maintained equipment inventory. Worked with LAN/WAN team to escalate and solve network related issues.

Bs, Management Information Systems

Eet, Electrical And Electronics Engineering