Heidi Ekholm Email & Phone Number

Helsinki, Uusimaa, Finland

Espoo, Uusimaa, Finland

Espoo

Sofigate is the business technology company specializing in digitalization and technology management.I have worked with agile and waterfall projects to help my customers to improve and digitalize business processes. Part of the project is also change management, training, communication and facilitate work shops. In agile project the project method has been scum and my role has been scrum master and agile coach. Project and main tasks- DMO/PMO specialist: design DMO-model practices (DMO = Development Management Office) - Recruitment tool, Project Manager: sourcing, implementation, digitalize recruitment process- eSignature solution Scrum Master and Project Manager: sourcing, development, implementation, training- Shipping eDocuments PoC, Scrum Master: during PoC we tested is it possible to digitalize shipping document, how it support current process, we tested PoC with operators, vessels and harbour- Vessel logistics optimization, Scrum Master and Project Manager Key words: Project management, Facilitation, Development management, Change management, Scrum Master, Agile, Digitalization, Facilitate workshops, Business development, Agile Coach

Helsinki

Key words: project management, investment planning, strategic development, decision-support, facilitation Main tasks- long term investment planning, investment planning system development - strategic development of water services- decision-support method development, e.g. data visualization, GIS, facilitation- pricing, billing and tariffs: customer-oriented billing, tariff simulation, new billing system development- development of management systems and innovation culture- management of internal and external networks

Helsinki, Viikinmäki Wwtp

Preparation of Sanitation safety plan to Viikinmäki wwtp and making general instructions to Finnish Water Utilities Association. Development of a national Sanitation Safety Plan (SSP) concept for wastewater treatment plants and sewer systems. Project was financed and directed by Ministry of Social Affairs and Health, Ministry of the Environment and Ministry of Agriculture and Forestry + Finnish Water Utilities Association.

Vantaa

Keywords: project magement, consulting, risk analysis, water utility development plans, process designI had different roles in varios projects such as development plans, marketing reasearch, plant design, risk management etc. I acted as a project coordinator, project manager and expert. Main tasks- coordinate plant-desing projects- general and development planning of wastewater and drinking water treatment plants- risk analysis (wastewater treatment plants, ATEX explosion risk at digester, groundwater area)

Espoo

Keywords: wastewater treatment plant, design, operation, semi-structured interviewMaster's thesis: Wastewater treatment plants - design, implementation, operation.The main purpose of the research was to find out how usability is taken into account in the plant design process and what factors affect the design and the construction processes. I collected the experiences of management and staff of ten plants about usability and how design solutions impact the operation of the plants. Plants were examined from the perspective of maintenance, work safety and operation. http://civil.aalto.fi/fi/tutkimus/vesi/opinnaytteet/ekholm2013.pdf

Helsinki

Keywords: wastewater, process desing, motoring, sampling - wastewater treatment plant monitoring- process design- environmental permits- sewage odors research - operational support for wastewater treatment plant- wasterwater, lake, river, groundwater sampling

Helsinki Area, Finland

Keyword: wastewater, chemistry, optimizing, process design, phosphorus precipitation, organic matter decomposingBachelor's Thesis: The optimisation of preaeration tank usage, Viikinmäki wwtp

Helsinki Area, Finland

Keywords: waterwater, motoring, process desingSummer 2002, Suunnittelukeskus ltd, water and environmental laboratory- wastewater treatment plant monitoring- assistant for process design

Master Of Science (Tech.), Water And Environmental Engineering

Studies: water and wastewater engineering, project management, work psychology and leadership Master's thesis: Wastewater treatment plants.

Specialist Qualification In Management (Johtamisen Erikoistutkinto, Jet), Working As A Manager And Management Of Networks (Johtajana Toimiminen Ja Verkostojen Johtaminen)

Bachelor Of Engineering In Chemical And Envinronmental Engineering

Subject: chemistry, environment tecnology, process design, safety Bachelor's Thesis: - The optimisation of preaeration tank usage.

Palvelumuotoilu / Service Design

Kurssilla opittiin käytänön läheisesti - asiakaskeskeistä palvelulujen muotoilua - palvelumuotoilun prosessi (tuplatimantti).

Service Design, Palvelumuotoilu

The Diploma in Service Design program consists four modules and two online courses. The program included the work-related project work.