Heleena Mccrindle Email & Phone Number

United Kingdom

London, England, United Kingdom

Finance administrationRecruitment

Freelance Mental Health First Aid instructor available to deliver online and face-to-face mental health first aider 2 day course

As People, Culture & Training Manager I led on HR, wellbeing, Learning and Development, EDI and Training. My role was to maintain good staff morale and culture which is especially important since the COVID-19 outbreak has forced staff to work more agile and under more pressure than before. Core responsibilities- HR and staff recruitment- Staff wellbeing and culture - Equity, Diversity and Inclusion lead - Organisational learning and development - Volunteer training lead

All responsibilities of Trainer Facilitator along with management responsibilities for pool of freelance trainers and facilitators. Mentor for junior trainers. Lead on Raleigh International Expedition and Corporate Partner trainings. Within this role I also took on organisational staff wellbeing and Raleigh UK bursary fund programme

London, United Kingdom

Training content design and delivery of all Raleigh International training programmes. Raleigh Expeditions- Core programmeRaleigh ICS- Government funded youth international development programme. Corporate and Skills Based Volunteers- McCann, Google, RB Reckitt Benckise, Jersey Overseas AidAssessment and training of volunteers and volunteer managers ages varying from 17-75 years across all programmes. Focus on international sustainable development, inclusion and diversity, culture and cross cultural working, poverty and inequality, active citizenship and leadership.

Westminster, London

Recruitment, assessment and training of Raleigh International Team Leaders & Volunteer Managers to join international volunteering programmes focused on youth leadership, community water, sanitation and hygiene, youth livelihoods and entrepreneurialism and natural resource management.

Tanzania

Manager of 6 Water & Sanitation (WASH) groups in rural regions of Njombe and Mbeya• Planning and delivery of volunteer induction, training, phase reviews and programme debriefs • Mentoring and support of 26 multi-national Team Leaders• Reviewing of community crisis management casualty evacuation plans and risk assessments • Ensuring high standard completion of M&E• Design of new Global Goals resources and training• Duty Manager at Raleigh Tanzania fieldbase• WASH programme development for ICS and Expedition in conjunction with programmes team• Supporting the Youth Development Team in Host Country Volunteer recruitment and selection• Delivery of Return Volunteer events with specific focus on Action at Home • Assisting the Country Operations Manager with data analysis required for KPIs

Tanzania

• Lead a team of volunteers aged between 18-25 in a rural community in Tanzania• Successfully motivated group to achieve project aims• Successfully managed situations requiring conflict resolution • Conducted planning visits, maintained project partner and community relations• Conducted dynamic risk assessments in challenging environments• Completion of M&E assessments in accordance with project Theory of Change• Co- delivered youth entrepreneurship training alongside project partners • Supported personal development of volunteers with specific focus on leadership and global citizenship

Nairobi, Kenya & Uk

Consultant hired to design and deliver two bespoke Learning & Development training:- Internal mentoring for GROWTH - Fair Recruitment & Selection training Delivered to staff in Kenya and UK plus online content creation to 13 international country offices using Articulate 360 Consultant on internal staff mentoring programme designed to skill share, empower and motivate staff

London, United Kingdom

Content design and delivery to help support Rethink Mental Illness 'Champions' deliver their own training and presentations. Train the trainerMental Health Awareness training

Kingston Upon Thames, United Kingdom

• Management of over 100 market traders across two London markets • Management team of large public events including Kingston Food Festival, Christmas Lights Switch On, Kingston Market Opening, Kingston Night Markets and Ride London• Management of registrations and activities of street traders, charity collectors and street artists• Responsibility for local business relations as part of the Business Improvement District (BID)• Managing stakeholder and business owner relations in the town for cohesive partnership• Promotion of Kingston’s sustainable image initiative alongside key town stakeholders• Conducted health and safety assessments, risk assessments and public awareness campaigns • Maintained presence on Social Media for Kingston Markets & Events • Market awarded: Great British High Street of the Year Award 2014, Time & Leisure Food and Drinks Award 2014, London in Bloom Silver Award 2014, Urban Foods Best Market Initiative Award 2014

Business Improvement District for Kingston Upon Thames

Bachelor Of Arts (Ba), Human Geography

Education record