Helen D. Email and Phone Number

• Commissioning a comprehensive range of high quality, responsive and efficient waste and public space services. Covering waste, street cleansing, estate cleansing and grounds maintenance. • Leading the development of evidence based strategies.• Delivering strategic leadership, including the formulation and prioritisation of work programmes and establishing and achieving realistic targets.• Developing, managing and delivering a programme of waste, recycling and street cleansing… Show more • Commissioning a comprehensive range of high quality, responsive and efficient waste and public space services. Covering waste, street cleansing, estate cleansing and grounds maintenance. • Leading the development of evidence based strategies.• Delivering strategic leadership, including the formulation and prioritisation of work programmes and establishing and achieving realistic targets.• Developing, managing and delivering a programme of waste, recycling and street cleansing projects to tackle the climate emergency and improve the environment.• Developing and delivering communications strategies, meeting corporate priorities and service needs. Show less

Responsible for management and retention of a portfolio of high value customers worth over £3 million in annualised revenue. Key tasks include:- Working with clients to apply the Circular Economy; setting strategic objectives and designing, implementing and monitoring projects to deliver against these objectives- Manage key internal and external stakeholders to deliver against customer’s KPI’s- Ensure compliance with current & forthcoming legislation- Deliver additional revenue… Show more Responsible for management and retention of a portfolio of high value customers worth over £3 million in annualised revenue. Key tasks include:- Working with clients to apply the Circular Economy; setting strategic objectives and designing, implementing and monitoring projects to deliver against these objectives- Manage key internal and external stakeholders to deliver against customer’s KPI’s- Ensure compliance with current & forthcoming legislation- Deliver additional revenue and improve profitability for portfolio - Design, implement and review account management strategy for the portfolio to ensure maximum value is leveraged from the accounts and maximum customer satisfaction Show less

Lead bidder in large regional tenders (annual value £75k - £500k per annum); managing the bid from initial contact through to bid strategy, financial modelling, contract negotiation and roll out of services. Proven ability to assess a range of business needs to recommend individual solutions to increase recycling, reduce waste and decrease costs.

18 month programme involving placements throughout SITA UK’s business, giving a great insight & experience into the wider waste industry. Placements included:- new contract mobilisation; successfully project managing the audit and roll out of services to 600 sites for a multi-depot national account.- national review of SITA's processing division; understanding the operations & operational challenges of SITA UK and 3rd party facilities.- bidding and sales; compiling bids for… Show more 18 month programme involving placements throughout SITA UK’s business, giving a great insight & experience into the wider waste industry. Placements included:- new contract mobilisation; successfully project managing the audit and roll out of services to 600 sites for a multi-depot national account.- national review of SITA's processing division; understanding the operations & operational challenges of SITA UK and 3rd party facilities.- bidding and sales; compiling bids for multi-national corporations to face to face sales to the SME market Show less

Working with Guildford Borough Council to role out a new collections service and introduce food waste; engaging with residents on the service changes and managing the logistical roll out of containers. Worked with Western Riverside Waste Authority carrying out face to face engagement with residents on current collection service & proposals on a food waste service.