Supporting adults to live independently some with learning Disabilities, Mental Health issues or with Autistic Spectrum conditions including Asperger’sTo help ensure that there living accommodation is kept clean and tidy, to accompany them on days out , shopping, doctors or hospital appointments.Administer medication when needed.To offer emotional support if they have a problem or are feeling upset or just need somebody to talk with. Create opportunities to further there independence.To work with clients to create support plans, handling clients money and to help them budget there finances.Keeping daily records

Manage up to 5 staff ensuring the pub, restaurant and hotel were run smoothly.To ensure myself and the team delivered excellent customer service and to assist in keeping the bar, front-of-house and toilets clean and tidy at all times and to also manage the weekly cleaning schedule from housekeeping to cellar to restaurant and achieved a 5* hygiene rating for our busy kitchen.Speak to customers to ensure that they are satisfied with their meals and to feel relaxed.Order stock for pub or restaurant when needed, input all details of all invoices, bills, and staff hours to the accountant.Assisted the owner on promotional activity and entertainment.Efficiently manage staff members so that hotel guests have a positive experience by ensuring all rooms are cleaned to a high standard.

Duties included data input of stocks and shares ensuring the data received was correct before entering into a system and sending to the funding team to be paid out or received in. Dealing with clients at Deutsche Bank regarding information needed to complete the process. I proved to be flexible in this position as I trained a team in China and also trained DB staff in Birmingham for 3 weeks.

I was made senior operations clerk to numerous staff within 2 months and supervisor within 9 months in a back office banking environment. I was responsible for speaking with agents all over the world regarding the settlement of stock and share trades, also to work through a workflow system to determine how to deal with certain trades and to generally try to ensure my team made no mistakes. I was also responsible for training new staff when needed and to take charge when the team leader was not available.