· Specialized vintage resale store focusing on the acquisition and distribution of high-quality vintage and antique glassware, from the utilitarian to artistic home décor. · Built a successful antiques business across a range of sales platforms including brick and mortar stores, markets and internet-based venues including Ebay and RubyLane. · Maintained a 100% customer satisfaction rating and Top-Rated Seller status on Ebay. · Managed purchasing, inventory control, supplies, sales, banking and accounts. · Prepared and submitted quarterly taxes to the DOR. · Researched, composed and posted sales listings online using software such as Priceminer and Auctiva.· Packed and shipped thousands of items with swift and secure delivery to clients with a guaranteed 1-3 day dispatch time. · Organize off-site sales including site rental, transport and staffing. · Provided excellent customer service via email, telephone and in person. · Became proficient in multiple payment and supply chain tools such as: Excel, Paypal, Click n Ship. · Highly skilled at researching complete and accurate product information. · Developed my knowledge and skills constantly to improve the business.

Niche e-commerce/print catalog retail company specializing in Celtic-themed apparel, home décor and jewelry.· Manage all incoming clothing, jewelry, home décor and accessory samples for consideration in new catalog· Maintain accurate vendor, pricing, and product details utilizing Excel, Word and Multi-Order Manager· Coordinate with Vendors and Suppliers to ensure purchasing needs are met.· Manage supply chain logistics (domestic and international)· Assist in production of seasonally relevant print catalogues.· Work as a team with other department managers, to ensure smooth business operation, and swift problem resolution.

· Organized and documented 10+ years of accumulated product samples.· Developed a system to process samples and make them available for purchase in an ongoing sample sale on the company’s website.· Researched and assessed quality, origin, and value of each piece.· Produced quality images with Canon digital SLR camera and Adobe Photoshop· Added product to e-commerce website via the CV3 Commerce platform.· Maintained organization until product sold and shipped.

· Took on most aspects of the bookkeeper’s role while they were on extended leave.· Utilized QuickBooks, Excel, and banking websites to manage business finances.· Accounts Payable: Managed incoming vendor invoices and paid those that became due, both domestic and international, by check, bank draft, and wire transfer.· Ensured that Payroll and Bank Deposits were handled in a timely manner.· Multi-tasked to ensure my own duties as Assistant Buyer were also being completed.

· Provide excellent customer service primarily via telephone, but also via email and in person.· Data entry and manual processing of telephone orders, and website orders.· Process payments and refunds via credit card, check or Paypal.· Prepare orders for the shipping department.· Constantly assessing processes for problems, or improvements.· Worked closely with other staff to troubleshoot problems, develop solutions, and implement improvements.