Collaborating with founder of MetaMarketing to set up functions for Operations and Customer Success. MetaMarketing automates and improves the human process of discovering insights from data, writing conclusions and formulating action points. Using a combination of mass-calculations, data story algorithms and large language models to generate a written multi-page expert report based on any structured dataset, organisations can save time, cost and get the detailed insights they need to make impactful changes to their business.By challenging the status quo of repetitive insights, MetaMarketing provides the opportunity to use data comprehensively and pinpoint key changes, opportunities and threats for organisations to take a holistic approach to their data analysis.

Responsible for Customer Management at Accuris. Collaborating with Senior leadership to ensure that customer experience is at the forefront of business processes and outputs.

Responsible for AlphaCert's customer centricity, from experience, and marketing, to acquisition and best partnership approaches. Remit includes customer management, sales, marketing and partnerships, with a continuous lens on the customer journey and effective customer outcomes.

Client Director, Banking and Financial servicesResponsible for managing major Corelogic banking and finance customers, as well as Geo-spatial and logistics customers.- Growing revenue by leading and nurturing client relationships. - Advising customers on how Corelogic data and solutions fit their strategy, analytics and vision with insights and industry relevant rationalization.- Preparing and presenting pitches and creating collateral to articulate the benefits of Corelogic to customers.- Ensuring service was seamless and customers satisfied that needs were met with existing solutions- Leading change programs to support service improvements, and create solutions to key customer issues, from financial regulatory requirements, to lead generation for market share wins.- Developing short and long-term strategic plans for winning new customers, and expanding services to current customers.

Presenting at webinars and events focused on pricing and promotions for FMCG manufacturers.Writing white papers and marketing materials on a range of specialist topics for customers and prospects.

Direction and management of client service, strategy and planning for world-wide client portfolio. • Client group level strategy planning, and devising ‘best in class’ service models• Managing data analysts team, recruitment, assessments and resource allocation• Project planning, tracking, budgeting and evaluation• Client management and consultancy

Client relationship management and consultancy for leading FMCG manufacturers, focused on promotion planning, strategies and marketplace evaluation. • Consultancy, strategy, direction and relationship management for client base• Project management and Business development • Team management and Quality assurance• Coaching on Accuris’ modelling methodology and data analysis result interpretationMarketing Communications and Sales Management • Marketing communications strategy, planning and implementation• Online marketing and specialist content creation• Research program management and Event management• Pre-sales strategy, profiling, segmentation and program implementation• Preparing and delivering presentations, proposals and tender responses

Developing and maintaining strong internal and external communications programs for a consultancy with large multinational clients in the Financial Services, Travel and Retail sectors. • Press office / Media relations• Research Management • Marketing Communications• Business and Relationship Management

Project planning, tracking and facilitation of UK regional employee training programs.