Helen Mottram Email & Phone Number

London, Gb

London, England, United Kingdom

• Lead Project Manager for a multi-million-dollar hospitality account• Responsible for managing end-to-end projects and for onboarding new leads and clients, specialising in the translation and localisation of advertising materials in the hospitality industry• Direct project communications across multiple hubs and time zones• Endeavour to meet tight deadlines for all projects, especially those which will be consumer facing, be itthrough a website launch, advertisement or a streaming platform• Ensure quality is paramount for all projects; conducting quality analysis reports to investigate any issues, resulting in providing both positive and negative feedback to the project’s key stakeholders• Hit profitability goals, calculating budget to maintain a strong mark up• Manage recruitment initiatives for department vendor needs, collaborating with the testing team to on-board, test and certify linguists• Established and trusted point of contact for internal and external vendors - responsible for outreach,nurturing and maintaining relationships with linguists

London, England, United Kingdom

• Responsible for the entire life-cycle of translation projects within the Life-Sciences department• Worked on high-profile and time sensitive projects for global leading Clinical Research Organisations• Exceeded monthly revenue targets and profitability goals• Monitored and managed the timeliness of the Life-Sciences Team, partnering with team leads to implement a redesigned audit process of the department’s timeliness, including delivering presentations to senior management• Acted as a mentor responsible for training and providing feedback to new hires• Developed experience in delivering departmental training on key-initiatives to benefit the client

Edale, Derbyshire, United Kingdom

Working in an independent and busy countryside café. Began as a kitchen porter and have since progressed to working on the front counter, making coffees and interacting with the customers to also providing support in the kitchen on busy days. Also trusted to cash-up and do the banking. Considered a trustworthy member of staff and often counted on to work over time and come in on days off to help with busy days or cover staff illnesses.

• Actively participated in Open Days, Applicant Discovery Days and Applicant Interview Days• Promoted languages degree programmes to potential students and their families• Conducted campus tours to groups of up to 30 people (students, parents and carers) providing in depth and personal knowledge about the University of Liverpool campus• Selected as the only student course ambassador to represent and support the department during the virtual open and applicant discovery days held remotely in 2020

Austria

• Planned and delivered lessons teaching English as a foreign language to students ranging in ages from 10 to 20, especially helping older students prepare for their final exams• Overcame language barriers and the day to day difficulties of living abroad• Adapted to new work-place dynamics, experiencing the Austrian working environment

Bilbao Area, Spain

- Spent 6 weeks running a summer school in the heart of the Basque Country-Responsible for planning and teaching all classes to a group of 16 pupils aged 10-12 years old and also for planning whole school activities across the summer school of about 50 students aged 4-12 years old.

Bachelor Of Humanities, Modern European Languages, First Class

Activities and Societies: Social Secretary of the University of Liverpool's Spanish Society. Worked alongside the committee to increase.

Ba Honours, Modern European Languages

ERASMUS Semester placement, taking modules specialising in Italian to Spanish translation and Italian to English translation.

A Levels And Gcses