Helen Sharp Email & Phone Number

Chestertown, Md, Us

Chestertown, Md

Chestertown, Maryland

No gift is too small — share your story, volunteer your time, volunteer your specialized/technical skills, donate to our Medical Fund or Adopt Me! Fund, donate an item off of our wish list, adopt an animal from our shelter, or find a friend to adopt. Every gift matters!

Annapolis, Md

-Supervised operations staff and eight student interns-Executed recruitment and enrollment strategies to yield a freshman class of 125-140 students annually-Served as co-chair of the Data Standards Committee-Served as a member of the college’s bylaws committee-Fostered positive relationships with admissions counselors to ensure operations adequately supported their recruitment efforts and to develop new, creative ways of conducting business-Managed overall database integrity and accuracy (Jenzabar CX/Slate), ensuring high quality standards were maintained within a complex recordkeeping structure between two campuses-Conceived, developed and implemented database programming, various data cleanup efforts, database maintenance and enhancement processes, quality control reports to reduce data entry errors and monitor daily entries-Streamlined policies and procedures: ensuring applicant requirements were met, submitted materials were evaluated appropriately for processing, and admissions decisions were processed and released accurately and efficiently; developed online campus visit registration and a new visit program structure, eliminating paper reservations; developed internal systems using Google Drive & Calendar to prioritize, monitor, and record student work assignments and schedules, as well as redefined student assistant roles and instituted student performance reviews-Managed public relations – greeting visitors, answering telephone lines, responding to email inquiries, etc.

College Park, Md

-Supervised gift and membership processing team and thirteen student interns; processed 40K transactions monthly-Executed annual giving and membership program yielding an annual revenue of $2M in gifts from 20K donors and $1M in memberships from 30K members-Served on the USM Advisory Committee to help promote institution-wide collaboration and consistency-Worked closely with the donor relations/major gifts office to align strategies and promote layered giving-Worked with various service providers to achieve goals, such as direct marketing firm (PerroneGroup); bank lockbox account representatives (PNC, Baltimore); electronic marketing, communications, & online community company (iModules); and data research company (LexisNexis/Accurint)-Managed overall database integrity and accuracy (SunGard AdvanceBSR/Ellucian/Salesforce) storing 300K+ alumni/donors/prospects; trained processing staff on the use of researching tools to maintain quality.-Conceived, developed and implemented database programming, various data cleanup efforts, database maintenance and enhancement processes, quality control reporting and data loaders to reduce processing errors and monitor daily entries-Streamlined policies and procedures: key projects - worked with PNC Lockbox to create an OCR scan line and data matcher system transforming the processing department to a paperless operation; developed data map and system integration for the association’s online community; developed student intern performance review system; created training materials-Managed customer relations – greeting visitors, answering telephone lines, responding to email inquiries, etc.