Helen Womack

Helen Womack Email and Phone Number

ASSOCIATE DIRECTOR-IN HOME SALES @ AT&T
Chicago, IL, US
Helen Womack's Location
Greater Chicago Area, United States
Helen Womack's Contact Details

Helen Womack personal email

n/a
About Helen Womack

Experienced Manager with a demonstrated history of working in the telecommunications industry. Skilled in Sales, Retail, Customer Satisfaction, Sales Operations, and Customer Retention. Strong professional with a Associate of Arts (AA) focused in Business Administration and Management, General from City Colleges of Chicago-Richard J Daley College.

Helen Womack's Current Company Details
AT&T

At&T

View
ASSOCIATE DIRECTOR-IN HOME SALES
Chicago, IL, US
Website:
att.eu
Employees:
218956
Helen Womack Work Experience Details
  • At&T
    Associate Director-In Home Sales
    At&T
    Chicago, Il, Us
  • At&T
    Associate Director-In Home Sales
    At&T Aug 2019 - Present
    Greater Chicago Area
  • At&T
    Integrated Sales Support Specialist
    At&T Feb 2019 - Aug 2019
    Alsip, Illinois
    Supports various functional operations within the Mobility Integrated sales channel and maintains operational processes in support of the channel. Activities may include billing support, maintenance of central repository listings, distributing and archiving contractual documents. Interacts with sales management staff on issues pertaining to account management and may participate on projects on an as needed basis. May be assigned to moderately complex analytical projects. Applies company policies and procedures to resolve routine issues. Works on problems of limited scope. Follows standard practices. Normally receives detailed instructions on all work.
  • At&T
    Manager
    At&T Dec 2010 - Feb 2019
    Oak Lawn, Illinois
    Inspire and Engage employees by motivating team to succeed• Interview, hire and make necessary disciplinary decisions, including terminations• Inspire and engage employees by motivating team to succeed• Develop employees for growth and promotion by delegating appropriate responsibilities and inspecting completion• Improve employee engagement throughout territory through appropriate behaviors and actions• Develop and execute individual development plans for store personnel• Observe and coach employees to provide feedback around sales technique effectiveness and providing excellent customer service• Conduct On The Spot (OTS) Coaching• Assist in ensuring all time cards are reviewed and accurate
  • At&T
    Retail Sales Consultant
    At&T Aug 2006 - Dec 2010
    Chicago, Illinois
    • Execute sales, service and customer experience initiatives in store Meet and Exceed assigned goals for: customer experience and reputation, sales and service, revenue and productivity• Demonstrate the right customer behaviors defined by Delivering an Extraordinary Experience• Participate with store management in role plays on a regular basis to demonstrate “what right looks like”• Attend weekly personnel training/educational sessions Review Customer Feedback Tool on a daily basis• Escalate appropriately any billing or service issues Demonstrate AT&T products to clients in accordance with the Retail Experience• Leading conference calls (SME) Wireline and Small Business
  • Radioshack
    Sales Manager
    Radioshack Oct 2004 - Aug 2006
    Chicago, Illinois
    • Promoted after working 9 months from Associate to Operations• Build a loyal customer base by creating long-term relationships• Achieve or exceed sales and profit targets• Manage the store’s controllable categories on the store’s profit and loss statement• Achieve personal sales and profitability goals• Recruit, hire, and retain top tier talent• Manage the day to day operations of the business• Coach and counsel associates

Helen Womack Skills

Customer Retention Direct Sales Customer Experience Telecommunications Wireless Customer Satisfaction Sales Management Management Team Leadership Customer Service Sales Sales Operations Leadership Retail Solution Selling Wireless Technologies Sales Process Microsoft Office Account Management Microsoft Excel Team Building Mobile Devices Cold Calling Retail Sales Store Management Time Management Business Development Communication Teamwork Training Business To Business Merchandising

Helen Womack Education Details

Frequently Asked Questions about Helen Womack

What company does Helen Womack work for?

Helen Womack works for At&t

What is Helen Womack's role at the current company?

Helen Womack's current role is ASSOCIATE DIRECTOR-IN HOME SALES.

What is Helen Womack's email address?

Helen Womack's email address is he****@****att.com

What schools did Helen Womack attend?

Helen Womack attended City Colleges Of Chicago-Richard J Daley College.

What skills is Helen Womack known for?

Helen Womack has skills like Customer Retention, Direct Sales, Customer Experience, Telecommunications, Wireless, Customer Satisfaction, Sales Management, Management, Team Leadership, Customer Service, Sales, Sales Operations.

Who are Helen Womack's colleagues?

Helen Womack's colleagues are Eve Dilores, Jason Medina, سماح العتيبي, Winning E, Judy Talbot, Donna Little, Rob Mccreesh.

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