Helen Wright Email & Phone Number

Peterborough

I am currently managing the relationship of 2 nationwide car and home insurance providers. I am also overseeing the launch of a new motor product. I am responsible for the day to day management of these accounts to ensure key objectives are met. This includes• Develop and maintain effective relationships between Junction, all functions within BGL and the partner business• Monitor trading, identify KPIs that are underperforming and work with business areas to improve… Show more I am currently managing the relationship of 2 nationwide car and home insurance providers. I am also overseeing the launch of a new motor product. I am responsible for the day to day management of these accounts to ensure key objectives are met. This includes• Develop and maintain effective relationships between Junction, all functions within BGL and the partner business• Monitor trading, identify KPIs that are underperforming and work with business areas to improve performance• Knowledge and understanding of all areas of the business including operations, marketing, ecommerce, finance, pricing, aggregators and claims• Work with the contact centre to ensure key contractual targets are achieved and day to day issues are resolved• Ensure effective management of contractual requirements• Develop and implement brand specific initiatives that contribute to achieving P&L targets • Responsibility for the delivery and communication of any incidents, initiatives and changes that will affect the brand.• Prepare for, chair and minute governance meetings between Junction and the partner• Line management responsibilities for Partnership Executive Show less

• Maintain and develop effective relationships within the Broker network, including Directors, Sales and Account Executives to ensure Aviva remains their No 1 Insurer of choice• Maintain effective relationships with Risk Assessors, Surveyors and Regional and Development Underwriters • Plan and review Broker performance to ensure targets are met • Balancing Broker needs with organisational objectives in order to deliver business success and profitable growth• Identify, define and… Show more • Maintain and develop effective relationships within the Broker network, including Directors, Sales and Account Executives to ensure Aviva remains their No 1 Insurer of choice• Maintain effective relationships with Risk Assessors, Surveyors and Regional and Development Underwriters • Plan and review Broker performance to ensure targets are met • Balancing Broker needs with organisational objectives in order to deliver business success and profitable growth• Identify, define and close business opportunities, securing business and increasing the profitability of Aviva• Provide market feedback on trends and developments to the Business Development Manager • Develop opportunities for consolidations and/or scheme initiatives• Implement and maintain segment strategy and underwriting policy to maximise returns from the business • On site underwriting of insurance policies in accordance with the needs of the Broker, including Complex Commercial risks, Property Owners, Package polices, Fleet and Motor Trade policies• Calculate and negotiate best terms for Aviva for existing business to ensure policies are renewed and new business is won Show less

Aviva – Personal Lines Incident Manager/Team Leader/Coach• Maintain and develop effective relationships internally and externally, including Brokers, Garages, Salvage Dealers, Recovery Agents, Solicitors and Finance Houses• Dealing with all aspects of private motor claims, including payments for own damage, third party costs, recovery of Aviva outlay from responsible parties• Provide technical coaching/training for staff within team • Investigate potential fraudulent… Show more Aviva – Personal Lines Incident Manager/Team Leader/Coach• Maintain and develop effective relationships internally and externally, including Brokers, Garages, Salvage Dealers, Recovery Agents, Solicitors and Finance Houses• Dealing with all aspects of private motor claims, including payments for own damage, third party costs, recovery of Aviva outlay from responsible parties• Provide technical coaching/training for staff within team • Investigate potential fraudulent claims• Support local management to ensure training needs are identified and CYO’s are achieved• Delegate and prioritise workload within the team to ensure targets are met• Complete 1-2-1’s and Appraisals for staff within team • Complaints Manager for Claims Department Show less

Newcastle

Willis Corroon North Limited (Newcastle) – Commercial Broker – 1993-1997All aspects of commercial broking

London, United Kingdom

Administration of the Arthur Andersen Pension Scheme and PA to the Tax Manager