As a Senior Budget Analyst, my responsibilities include funds transfers between JSC divisions, funding contract requirements, authorizing funds for procurements through purchase requests, credit cards, and catalog purchases. Included in these efforts are analyzing obligations and costs on a regular basis for several projects to ensure budgets are met and not exceeded. Customer interfacing to ensure happy and educated budget holders.

As the ACES Transition Manager for the NASA Agency Consolidated End-User Services (ACES) contract, I created and maintained refresh schedules with customers; provided customer service for rescheduling and follow up visits to customer; and orders equipment for upcoming refresh and monitor warehouse stock.As the ACES Move Coordinator, I work with other coordinators to schedule the movement of computers as requested by the NASA organizations, ensuring that the data is updated in the Enterprise database. As the ACES Asset Coordinator, I coordinate the retrieval and deliveries of deployment equipment to end users on and off site; track inventory of locally stored computer equipment; developed and maintain new processes as the need arises; and coordinate computer and printer retrieval from customers.As the ACES Transition Manager for the NASA Agency Consolidated End-User Services (ACES) contract, I created and maintained refresh schedules with customers; provided customer service for rescheduling and follow up visits to customer; and orders equipment for upcoming refresh and monitor warehouse stock.Additionally, I assist in the reconciliation of data for the monthly invoices to NASA and coordinate with the Enterprise Asset Management team to update the asset management database, as well as researching issues that would dictate updates. I also assist other departments with streamlining processes and documentation. I am the JSC ACES site supervisor for 10 – 15 Metters employee.

As a Refresh Tech supervisor, I supervised up to 15 technicians including scheduling work assignments, monitoring performance and interfacing with other departments for technical support. I created and maintained refresh schedules with customers; provided customer service for rescheduling and follow up visits to customer; and ordered equipment for upcoming refreshes and monitor warehouse stock. In addition, I developed and maintained new processes as the need arose; troubleshot with the customer for problems that may occur before and during refresh activities; and reported actual activity to management. As an Asset Manager, I maintained multi-million dollar databases describing specific information of all corporate and NASA owned equipment at Johnson Space Center and within the OAO/LM-Houston offices. This responsibility entailed reconciliation of 45,000 records monthly, which included tracking repair information, loaned equipment, asset augmentation, asset moves, and maintaining data integrity. I developed and maintained a specific database to internally house computer systems and miscellaneous hardware data; coordinated replacement computers for various users at Johnson Space Center and report actual number of asset deployment to LM management and NASA. I was also responsible for tracking the cost of new assets and the repair of existing assets as a part of asset management; troubleshoot with the customer for problems that may occur before and during refresh activities; reported actual activity to management; and developed and maintained new processes as the need arose.

I had six years of planning, scheduling and resource allocation in an information technology environment experience. I oversaw Customer Service Request processing activities and was instrumental in establishing and managing an Open Item Status Reviews (OISR) with NASA organizations to determine details of all Customer Service Requests submitted by specific organization and information was gathered and maintained through ARTEMIS. I managed all stages of program projects which consisted of development of a Project Management Plan (PMP), project performance utilizing Earned Value methodologies and coordinated with project leads and customers to mitigate potential problems from project start-up to closure; managed planning, scheduling and resource allocation for engineering projects; and generated financial reports to track actuals to plan for upper management.

Yard Hustler’s Company is a supplier and maintenance garage of heavy equipment used in truck yards.Responsibilities: All areas of bookkeeping including Accounts Receivable, Accounts Payable, Invoicing, Payroll, bank reconciliation, finance reporting in a double entry manual system, as well as an automated system.Contacts: Trucking companies around the Houston area; Vendors for parts, labor and office supplies, various creditorsAccomplishments: Balanced three years of unbalanced books in one months; redefined the bookkeeping process from double effort to a simple manual process; decreased office staff by 60%.