Helena Tkalez Email & Phone Number

British Columbia, Canada

British Columbia, Canada

Vancouver

• Lead Consultant on the implementation of Graduate Admissions at the University of British Columbia - working closely with UBC colleagues on the introduction of a new online application form and web-based evaluations.
• Consultant on a Transformational Change/Requirements Discovery project at Douglas College.
• Providing specialist consultancy on Tribal software product SITS:Vision with a focus on admissions processing and student records management
• Overseeing… Show more
• Overseeing individual customer projects and assist customers in implementing software on time and in budget
• Undertaking the build of system processes on behalf of customers using in-database tools

England

• Worked with the University of Kent on their Admissions implementation, consulting specifically on the implemenation of UCAS admissions and an online paperless admissions workflow.
• Worked with London Metropolitan University to implement a web-based visa sponsorship workflow for overseas applicants and students to ensure compliance with the UK Border Agency.

London, United Kingdom

• Supporting the live Student Information System, managing new development projects and maintenance of established system areas (listed below under previous role).
• Regularly provide expert advice to stakeholders regarding system potential, advising on development options, prioritization and sizing.
• Assisting Head of Student Systems in planning new development projects, managing risk and delivering business benefits on time and within budget.
• Line Management responsibility for… Show more
• Line Management responsibility for Student Systems Analyst Developer(s).
• Excellent understanding of structure of SITS:Vision components having set up background tables and managed person entities across IPP, MAS, SRS, and MENSYS areas of SITS:Vision.

London

• Responsible for implementation of the postgraduate online application process, applicant transfer, enrolment and re-enrolment, student personal maintenance, PBI processes and engagement monitoring, research student.
• Experienced in dealing with a wide spectrum of stakeholders including senior academics, administrators and contractors; facilitating requirements… Show more
• Experienced in dealing with a wide spectrum of stakeholders including senior academics, administrators and contractors; facilitating requirements gathering processes, managing change and resistance; negotiating at all.
• Responsible for the production of project area documentation, including detailed specifications, overview diagrams, reports and minutes relating to development areas.
• Facilitated workshops, interviews, focus and user groups during and post-project implementation.
• Responsible for the production of technical and training manuals for project areas and the delivery of varying levels of training – including large demonstrations of e:Vision processes, classroom training on SITS.

London

• Managed all admissions and student records processes for taught postgraduate and research programmes within the School of Medicine and Dentistry.
• Responsible for operation policy changes and actively updated admissions and record-keeping procedure within the School following consultation with senior academic and administrative colleagues.
• Organised and ran enrolment for all taught and research students.
• Line management responsibility for Postgraduate Officer and temporary… Show more
• Line management responsibility for Postgraduate Officer and temporary staff. Show less

London

• Provided advice to administrators and academics on subjects ranging from admissions policy to College regulations
• Maintaining accurate records on the College database (SITS:Vision) for PGT and PGR students – including inputting applications and exam marks, processing changes of programme and updating research events and submission.
• Used SITS:Vision to produce reports ranging from application statistics, completion rates, and progression statistics for PGT and PGR… Show more
• Used SITS:Vision to produce reports ranging from application statistics, completion rates, and progression statistics for PGT and PGR students
• Trained staff on School procedure and database use Show less

London

• Line managed two members of administrative staff, delegating appropriate tasks.
• Supervised all aspects of student administration including student registration and induction.

London

• Maintaining student databases, preparing invoices, assisting in collection of fees.
• Providing administrative support to the ELC. Dealing with student and staff enquiries.

Sendai City, Japan

• Planning and teaching lessons in English to Japanese middle school students.
• Being involved in 'grass-roots internationalisation' within the local community teaching evening classes to adult learners and primary school children.
• Delivered presentations to mixed audiences of non-native and native English speakers.

Master Of Arts (M.A.), English, Distinction

Higher National Certificate (Hnc), Photography, Distinction

Bachelor Of Arts (B.A.), English Language And Literature,, First Class, Honours

Activities and Societies: Awarded the Samuel James Woodall Prize in year three, this is awarded to the two highest ranked English.