Worked with stakeholders and Product Managers to understand business problem statements and translate to epics and user stories for multiple scrum teams. Analyzed, researched and made UX/UI recommendations to improve legacy reports and functionalities. Successfully implemented new navigation menu, dashboard, drill down reports, dynamic grouping, filters, global search functionalities for the cost savings and optimization recommendations of AWS, Azure and Google Cloud instances, scale groups and containers.

Act as Agile Scrum Product Owner, successfully delivered product backlog, system requirements, user testing plan and training materials for the AR and AP integration between MS Dynamics and in-house ERP system. Defined project and release plans.Assisted in accounting process review for the migration.

Lead a team of Scrum Masters, Business Analysts, Developers and QA/Software testers and successfully implemented over 30 projects to complete the entire Order Fulfilments in the new system, which includes Receiving, Inventory Management, P.O. processing, Product Assemble Scheduling and Allocation, and warehouse hand held device software.Manage project activities and dependencies throughout lifecycle, including the allocation of adequate resources, scheduling, documentation, budget, and other factors necessary for success.Report directly to CEO, produce regular reports (status, escalations, etc.) on the progress of projects; deliver these reports during regular stakeholder meetings.

Manage Product Backlog, define Sprint goal, develop user stories and acceptance criteria.Successfully implemented Order processing system, Picking, HRIS, CRM, eDigital Marketing, Commission Automation, Sales Budgeting, Employee and Customers Portal systems.Perform data and system analysis for the integration with vendor products, ADP Payroll system, biometric attendance machine, Paymentech Credit Card authorization and payment gateway and UPS shipping system.Prepare and Co-ordinate End-to-End user acceptance test, provide training and after production support to end users.

Led a team of Business Analysts to collect requirements for in-house development of Central Product Pricing system, Content Providers and Revenue Sharing system, online order fulfilments for the nowTV channels.Redesigned and re-engine legacy Billing system and implement the new Rating Engine using Portal Infranet and Oracle DB v8 for a single system to support multiple internet services and interactive TV services.Supported business units by investigating operational related problems/inquiries, and recommends and implements solutions.Wrote quotes and proposals.Defined Project deliverables, estimates and schedules; Lead project review.Co-ordinated QA/UAT, analyse and resolve defects.