Helen Cheetham

Helen Cheetham Email and Phone Number

Principal UX & Ergonomics Consultant at System Concepts @ System Concepts Ltd
london, england, united kingdom
Helen Cheetham's Location
Greater London, England, United Kingdom, United Kingdom
Helen Cheetham's Contact Details

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About Helen Cheetham

I completed my Bachelor of Science (Hons) in Occupational Therapy at the University of Southampton, then went on to pursue a Master of Science (Hons) in Ergonomics (Human Factors) at Loughborough University.My Masters dissertation investigated the observed and perceived effects of wearing an Osteoarthritis Simulation Suit on performance in a series of physical tasks. I was awarded the Ergonomics Prize for Academic Excellence during my time at Loughborough University.I am a graduate member of the Chartered Institute of Ergonomics and Human Factors and a member of the UK User Experience Professionals Association. I currently work as a Principal Consultant at System Concepts, specialising in user experience, accessibility and ergonomics. I am a highly skilled project manager and user researcher, with extensive knowledge and experience conducting usability and accessibility testing, customer experience research, journey mapping, interaction design, information architecture research, persona development and expert reviews, as well as ergonomics and physical accessibility assessments. I employ a variety of different research methods including facilitating lab and contextual user testing sessions, ethnographic research, depth interviews, focus groups and stakeholder workshop delivery. I am an Access Auditor and completed my training with the centre for accessible environments. I hold a Preparing to Teach in the Lifelong Learning Sector (PTLLS) qualification.Prior to joining System Concepts, I worked as a Consultant for Posturite, where I was responsible for developing and delivering training courses and performing complex workplace and vehicle assessments. I developed my skills for interviewing and getting the best feedback from people whilst I was an Occupational Therapist. During this part of my career I developed an interest in how a wide range of people with different abilities can experience different services and products.

Helen Cheetham's Current Company Details
System Concepts Ltd

System Concepts Ltd

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Principal UX & Ergonomics Consultant at System Concepts
london, england, united kingdom
Employees:
25
Helen Cheetham Work Experience Details
  • System Concepts Ltd
    Usability, Accessibilty And Ergonomics Consultant
    System Concepts Ltd Jan 2011 - Present
    London, United Kingdom
    I am a usability, accessibility and ergonomics consultant, project managing and undertaking work across a breadth of public and private sector organisations.· Undertaking lab and contextual research sessions across the UK and internationally. Recently, I have facilitated user research and customer journey mapping to explore opportunities for upselling and improving the user journey from initial interest through to purchase for a price comparison website and travel technology company.·… Show more I am a usability, accessibility and ergonomics consultant, project managing and undertaking work across a breadth of public and private sector organisations.· Undertaking lab and contextual research sessions across the UK and internationally. Recently, I have facilitated user research and customer journey mapping to explore opportunities for upselling and improving the user journey from initial interest through to purchase for a price comparison website and travel technology company.· Conducting accessibility research with users who have a range of disabilities. A recent project involved managing a diary study and conducting accessibility testing to improve the design and accessibility of a new audio platform aimed at collating music, radio and podcasts.· Using my expert UX knowledge and best practice to create intuitive, accessible, on-brand design solutions for a series of digital and physical device interfaces, including three shipping tools. This involved conducting an expert review and competitor analysis then producing three design concepts for each tool that would work across desktop, mobile and tablet.· Project managing research projects across a variety of sectors. For example, working with a charity to inform the design and improve the usability of their tool aimed at providing support and information to stroke survivors and their friends and family.· Conducting ergonomics assessments for clients to advise on workstation, work design, manual handling and work organisation changes to improve efficiency and employee wellbeing. This has recently included work in offices, banking branches, vehicles, as well as production line operation evaluations; undertaking assessments for people with a variety of musculoskeletal disorders and/or complex needs (e.g. epilepsy, sensory impairments, neurological conditions and physical impairments). · Developing and delivering a wide variety of training for clients such as EY, Johnston Sweepers and Houses of Parliament. Show less
  • Posturite Ltd
    Consultant Ergonomist
    Posturite Ltd Sep 2009 - Jan 2011
    · Providing ergonomic consultancy services to public and private sector organisations· Conducting ergonomic workstation, DSE and car assessments; making appropriate recommendations to address a range of musculoskeletal and eyesight issues· Conducting manual handling risk assessments and providing ergonomic advice· Preparing and delivering standard and bespoke, open and in-house training courses in ergonomics, DSE, First Aid and manual handling· Assisting in the development of… Show more · Providing ergonomic consultancy services to public and private sector organisations· Conducting ergonomic workstation, DSE and car assessments; making appropriate recommendations to address a range of musculoskeletal and eyesight issues· Conducting manual handling risk assessments and providing ergonomic advice· Preparing and delivering standard and bespoke, open and in-house training courses in ergonomics, DSE, First Aid and manual handling· Assisting in the development of WorkRite’s e-learning training packages Show less
  • Nhs
    Occupational Therapist
    Nhs Sep 2005 - Aug 2008
    Responsible for:· Managing clinical risk, ensuring safety and promoting independence· Collaborative working with patients, carers and the multi-disciplinary team· Patient and workstation assessments· Timely identifying, planning, implementing and reviewing of appropriate treatment· Prioritising patients and clinical / non-clinical responsibilities· Manual handling risk assessments: identification and provision of equipment, training patients and carers in safe manual… Show more Responsible for:· Managing clinical risk, ensuring safety and promoting independence· Collaborative working with patients, carers and the multi-disciplinary team· Patient and workstation assessments· Timely identifying, planning, implementing and reviewing of appropriate treatment· Prioritising patients and clinical / non-clinical responsibilities· Manual handling risk assessments: identification and provision of equipment, training patients and carers in safe manual handling and use of equipment· Experience covering orthopaedic, surgical, elderly, general medical, hand therapy and neurological acute rehabilitation Show less

Helen Cheetham Skills

Ergonomics User Centered Design Usability Testing Human Factors Accessibility User Experience User Research Service Design Human Computer Interaction Health Information Architecture Interaction Design Usability Engineering User Journeys Mobile Devices Usability First Aid Healthcare Usability Design Ethnography User Interface Design In Context Research Rapid Usability Testing Guerilla Testing Developing Personas Task Analysis Heuristic Evaluation Persona

Helen Cheetham Education Details

Frequently Asked Questions about Helen Cheetham

What company does Helen Cheetham work for?

Helen Cheetham works for System Concepts Ltd

What is Helen Cheetham's role at the current company?

Helen Cheetham's current role is Principal UX & Ergonomics Consultant at System Concepts.

What is Helen Cheetham's email address?

Helen Cheetham's email address is he****@****ail.com

What is Helen Cheetham's direct phone number?

Helen Cheetham's direct phone number is +4420724*****

What schools did Helen Cheetham attend?

Helen Cheetham attended Loughborough University, University Of Southampton.

What are some of Helen Cheetham's interests?

Helen Cheetham has interest in Mountain Bike Riding.

What skills is Helen Cheetham known for?

Helen Cheetham has skills like Ergonomics, User Centered Design, Usability Testing, Human Factors, Accessibility, User Experience, User Research, Service Design, Human Computer Interaction, Health, Information Architecture, Interaction Design.

Who are Helen Cheetham's colleagues?

Helen Cheetham's colleagues are Julie North, Cmiosh, Cbci, Emma Crumpton, Christine Critchley, Laura Milnes, Brian Bunning, Paul Thorpe, Catherine Earing.

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