Helen Davison Email & Phone Number

South Shields, Gb

South Shields, England, United Kingdom

South Shields, England, United Kingdom

South Shields, England, United Kingdom

North Shields

Newcastle Upon Tyne, United Kingdom

Analysing data from clients, planning on floor data collection and producing reports.

South Shields

Provide general administrative and clerical support including mailing, scanning, faxing and copyingMaintain electronic and hard copy filing systemOpen, sort and distribute incoming correspondencePerform data entry and scan documentsManage calendar for General DirectorAssist in resolving any administrative problemsAnswer calls from customers regarding their inquiries, and direct where necessaryPrepare and modify documents including correspondence, reports, drafts, memos and emailsSchedule and coordinate meetings, appointments and travel arrangementsMaintain office supplies for departmentResponsible for conference room scheduling, travel arrangements, meeting/event scheduling and logistics, calendar management, expense report processing, and other support as directedSupport team meetings in agenda setting, facilitation, recording minutes, and at times provide simple technical support (i.e. Skype meeting logistics)

South Tyneside Hospital

Dealing with Consultants' correspondences, diary management, handling patient queries and liasing with other healthcare staff. I have a full working knowledge of the NHS RiO client system.

Newcastle Upon Tyne, United Kingdom

Supervising teams of all nationalities to recruit and conduct semi-structured CATI (computer aided telephone interviews) and CAWI (computer aided web interviews) based interviews with medical professionals for some of the world’s largest pharmaceutical companies. Effectively communicating on a global scale with our clients, consultants, project managers and data processing department. My team could be as many as 25, working in multiple countries simultaneously. Adapting quickly to the needs of everybody involved and being resourceful is essential. Motivating the team, designing and delivering training programs. Consistently delivering projects on time and within budget, as well as delivering good in-depth data to our clients. I am a born organiser; throughout my many years at IMS I have arranged company events such as charity runs, team building events and picnics.

Gothenburg, Sweden

As a Team Leader I worked on a project indication level. I chose the team, trained them, overlooked all aspects of their work, checking answers, coding, correcting verbatims and then final delivery to our Data Management Dept.

Recruiting and interviewing doctors over the telephone, discussing their treatment management of various diseases/illness.

Gloucester, United Kingdom

I took care of all office administration as well as dealing with potential clients, typing up property guides, manning the switchboard, accounting and personally assisting the Managing Director with his correspondences.

Rsa 1, Secretarial Studies & Office Management, Rsa 1

Education record