As Performance Manager at Police, Fire and Crime Commissioner's Office, I work at a strategic level to influence local performance improvements across the Police, Fire and wider Criminal Justice System. I have developed performance frameworks and outcome focussed KPIs for each service aligned to the Commissioner's vision and priorities.My core competencies include audit and risk compliance, performance management, inter-agency partnership data sharing, stakeholder relationship development, evidence based decision making, quality management and change management. Currently completing a Masters in Business Administration at Aston Business School balancing personal development and working life with volunteering as a school governor, running a local netball club and a commercial property rental business. I am passionate about continuous improvement and sharing knowledge and insight with others. I have an eye for detail honed by my background in forensics in both public and private sectors, where I consistently increased customer satisfaction, maximised potential and supported client retention.