Helene Dubuc Email & Phone Number

Woodside, California, United States

Team Leadership: Lead, motivate, and develop a high-performing team of event representatives, coordinators, and bartenders. Provide guidance, training, and support to ensure a culture of excellence and collaboration.Event Management: Coordinate, and execute a diverse range of events, including Weddings, Corporate Events, Social Functions and Fundraiser. Food & Beverage Operations:Oversee all aspects of food and beverage operations, including menu development, pricing strategies, inventory management, and vendor relationships. Ensure compliance with health and safety regulations.Financial Management: Develop and manage budgets, forecasts, and financial reports for events and F&B operations. Monitor costs, revenue, and profitability, implementing strategies to maximize revenue and minimize expenses.Client Relationship Management: Build and maintain strong relationships with clients, vendors, and internal stakeholders. Anticipate client needs, address inquiries and concerns promptly, and strive to exceed expectations to foster long-term partnerships.Strategic Planning: Collaborate with senior management to develop and implement strategic plans and initiatives to drive growth, enhance the guest experience, and achieve business objectives.

San Francisco Bay Area

Responsible for leading the Sales Team of two brand new Marriott Hotels - SpringHill Suites by Marriott and Courtyard by Marriott - and for developing, implementing, and maintaining a comprehensive and successful sales action plan.Responsibilities Include:- Prospecting new accounts and retaining existing top accounts,- Conducting daily cold calling and outside sales calls to uncover business opportunities,- Adapting pricing to support target account strategy and comp set environment,- Shifting business from competition,- Monitoring sales activity and performances,- Creating and conducting weekly sales meetings and trainings for team to stay motivated, engaged and efficient.

San Francisco

Successfully lead the hotel Sales Team for a historic Boutique Hotel in the heart of San Francisco Union Square.Hired as a Sales Manager, I was quickly promoted to Senior Sales Manager, then Director of Sales and became responsible for implementing the Hotel’s sales strategy and for hiring and mentoring a Sales Manager.Responsibilities include:• Developing, implementing, and maintaining a comprehensive sales action plan, while supporting budget goals,• Monitoring Sales activity and performances,• Writing, reading, negotiating contracts for convention room blocks,• Representing the image of the Hotel in major industry events (SVBTA, BABTA, Cvent Connect, GBTA Convention, All Things Meeting).

Paris La Défense

Responsible for overseeing 20 Key Accounts in Aeronautics, IT, Telecommunication and Transport - Turnover: 15 M€Responsibilities include:• Implementing sales strategies according to customer’s needs and hotels expectations,• Handling global RFP bidding process and negotiations (+2000 hotels WW),• Setting up action plans to develop new business opportunities,• Coordinating with distribution division (Rate Loading, Customer system compliance...),• Representing the image of the Group through commercial animations, BTC presentations, FAM trips, Sales trips and attending major industry events,• Working closely with key Hotels’ GM and Regional Sales Directors.

Hired for a short-term internship, I was quickly promoted and became responsible for implementing pricing strategies to maximize the revenue potential on leisure car rental for the following markets: Spain, Germany and the Middle East countries.Extended use of QL2 Software and Excel for rate shops and data analysis.

Master'S Degree "Langues Étrangères Appliquées", Language Course (English/Spanish) With Emphasis On Business And Management, Graduated With Honors

- Multidisciplinary academic courses leading to in-depth knowledge of the main concepts and techniques of Management in an international.

Master'S Degree - D.E.S.S. "Langues Étrangères Appliquées", Language Course (English/Spanish) With Emphasis On Business And Management, Graduated With Honors

- Multidisciplinary academic courses leading to in-depth knowledge of the main concepts and techniques of Management in an international.

Degree (Eramus Student Exchange Program), Economics

Marketing and Business courses