Hélène Vincent Email & Phone Number
@brown.edu
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Who is Hélène Vincent? Overview
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Hélène Vincent is listed as Vice President, Customer Success @TeamSupport at TeamSupport, a company with 56 employees, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at brown.edu and a matched LinkedIn profile for Hélène Vincent.
Hélène Vincent previously worked as Vice President of Customer Success at Teamsupport and Executive Member at Pavilion. Hélène Vincent holds Bachelor Of Arts, International Relations- Political And Economic Development from Brown University.
Email format at TeamSupport
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About Hélène Vincent
A Customer Experience leader in B2B SaaS, I lead teams to deliver exceptional customer experiences that drive retention, growth, and loyalty. With a strong background in business development, channel partnerships, and customer success, I am currently the Vice President of Customer Success at Team Support, a leading provider of customer support software. After 10 years working in News Business Sales before transitioning to Customer Experience, I drive strong expansion growth within our existing customer base. Fluent in English, French and Spanish, I also bring my cross-cultural management and language skills to foster key relationships with global partners and clients.
Listed skills include Spanish, Training, French, Public Speaking, and 43 others.
Hélène Vincent's current company
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Hélène Vincent work experience
A career timeline built from the work history available for this profile.
Executive Member
CurrentInfluencer
CurrentWhat started as a playful endeavor capturing our world-traveling cat's escapades has blossomed into a robust social media following of 146,000. (93K Instagram, 53K Facebook).With an impressive engagement rate of 8.21%, @bestadventurecat collaborates with diverse brands spanning pet technology, pet food, pet meds, and more, consistently delivering.
Vice President, Global Client Experience
Responsible for the end-to-end customer journey from implementation through renewal and expansions. Oversee New Client Implementation, Customer Success, and Customer Support Teams.Report directly to Chief Client Officer and member of the Senior Leadership Team.
Global Head Of Customer Growth
Managed a global 60-person group encompassing Customer Success, Customer Support, Technical Integrations, and Revenue Operations teams.Reported directly to CEO.
Global Head Of Business Development & Partnerships
Market Expansion Leadership: Drove global business development strategies with channel partners, expanding Ready Education's presence and fostering key partnerships in the global higher education technology sector.New ARR Growth: Closed Ready's largest-ever global contract (by 5X). Strategic Relationship Building: Led initiatives to cultivate strategic.
Head Of Business Development & Partnerships, North America
Ready Education helps colleges and universities redefine campus communications. We develop mobile apps that transform the student experience by helping colleges deliver the right information to the right student at the right time.Over 500 institutions rely on Ready Education to seamlessly connect over 4 million students with their administrators, their.
Senior Director Business Development
Head Of Partnerships
Head of Partnerships in a FinTech start-up that uses collective bargaining to tackle student debt. Reported directly to Co-Founders to determine the strategic direction of the sales team.Built out CRM and trained staff to use it, resulting in clearer data and easier strategic decision making.Project Management of various Partner initiatives. Created.
Candidate For Boston City Council
Came in 3rd place in a 5-way race for Boston City Council, District 8 as a first-time candidateFundraised $93,000 from 450+ donors to fund campaign expenses; majority of donations from first-time donorsPersonally knocked on 13,758 constituent doors to connect with, listen to and uplift underserved communitiesRecruited ~200+ volunteers throughout the course.
Board Member
President
Provide leadership and strategic direction for the club, managing and administering club’s $10K budgetGrew membership by 72% through creation of formalized recruitment strategy and emphasis on culture of inclusivity, diversity and serviceStreamlined club’s financial payment systems, resulting in doubling of club donations
Director, Research And Academic Partnerships
Lead a research collaboration between EF and Harvard Graduate School of Education in the creation, deployment, and analysis of a Global Competency index for middle and high school students
Director Of Sales
Recruited, hired, trained and managed a team of 15 inside and outside sales professionalsDeveloped and managed a sales, marketing, and operating budget for the teamCreated lead generating strategies specific to geographic and demographic tendencies, growing team’s sales by 14%Implemented qualitative and quantitative assessments to ensure client.
Manager Language Immersion Tours
Created and managed a portfolio of language immersion travel experiences spanning 11 cities in 8 countriesPrograms increased student passion for and confidence in the target language, with 100% of students reporting increased language confidenceCollaborated with domestic and international teams on all aspects of the programs, including: operations, sales.
Ef360 Global Management Training Program
First generation of EF’s 360 Global Management Trainee program, working closely with teams and senior leadership across EF’s major products Began development of EF Tours’ new Language Immersion Tours, which grew into the subsequent full-time role of managing this product line
President
Lead and coordinated a group of 30 trained mediators, including both students and university staffServed as a mediator to resolve conflict within the Brown communityIncreased the group’s presence and profile around campus through development and distribution of new advertising materials, recruitment of new mediators, and organizing panels on the topic of.
Liberia Intiative Team Member
Perform historical and cultural research for a group working on a project in Liberia to reintegrate former soldiers and war victims back into their communities.Create weekly summaries of Liberian news for other team members.Analyze participant response surveys and create large SPSS database. These statistics will be used for PR and communications purposes.
Co-Mediator
Completed the 30 hours of training required for certification of Rhode Island mediatorsWork as a co-mediator in the RI courtsAssist trainers in the instructing, coaching and evaluation of new mediators who will go on to work in the court system
Summer Intern
Co-designed a series of back testing simulations to refine the group’s investment management system. Compiled, streamlined, and verified accuracy of composites for long term investment reporting performance. Collaborated with another intern to analyze and organize large and complex investment portfolios.Wrote and designed new marketing materials to better.
Assistant Office Manager
Invoicing, export/import formalities, accounting, handling of foreign currencies payments and forward contractsCommunicate in foreign languages with customers, banks, freight shipping companies and cold stores During financial crisis, analyzed financial records to identify which sectors were experiencing a lossTraveled abroad with co-workers to represent.
Colleagues at TeamSupport
Other employees you can reach at teamsupport.com. View company contacts for 56 employees →
Ana Sá
Colleague at Teamsupport
London, England, United Kingdom, United Kingdom
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TB
Theo Braden
Colleague at Teamsupport
Berlin, Berlin, Germany, Germany
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JR
Javier Ramirez
Colleague at Teamsupport
Dallas-Fort Worth Metroplex, United States
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WB
Whitney Burkhardt
Colleague at Teamsupport
Mckinney, Texas, United States, United States
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CE
Carl Elkins
Colleague at Teamsupport
Durant, Oklahoma, United States, United States
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AD
Amanda Davis
Colleague at Teamsupport
Oceanside, California, United States, United States
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EB
Edwin Brown
Colleague at Teamsupport
City Of Cape Town, Western Cape, South Africa, South Africa
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CG
Chelsea Goza, Mba
Colleague at Teamsupport
Arkadelphia, Arkansas, United States, United States
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IZ
Iryna Zheliznyak
Colleague at Teamsupport
Berlin, Berlin, Germany, Germany
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ED
Evangelos Dante Kotsinas
Colleague at Teamsupport
Berlin Metropolitan Area, Germany
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Hélène Vincent education
Bachelor Of Arts, International Relations- Political And Economic Development
Intensive Italian Language Studies
Frequently asked questions about Hélène Vincent
Quick answers generated from the profile data available on this page.
What company does Hélène Vincent work for?
Hélène Vincent works for TeamSupport.
What is Hélène Vincent's role at TeamSupport?
Hélène Vincent is listed as Vice President, Customer Success @TeamSupport at TeamSupport.
What is Hélène Vincent's email address?
AeroLeads has found 1 work email signal at @brown.edu for Hélène Vincent at TeamSupport.
Where is Hélène Vincent based?
Hélène Vincent is based in Boston, Massachusetts, United States while working with TeamSupport.
What companies has Hélène Vincent worked for?
Hélène Vincent has worked for Teamsupport, Pavilion, Bestadventurecat, Ready Education, and Juno.
Who are Hélène Vincent's colleagues at TeamSupport?
Hélène Vincent's colleagues at TeamSupport include Ana Sá, Theo Braden, Javier Ramirez, Whitney Burkhardt, and Carl Elkins.
How can I contact Hélène Vincent?
You can use AeroLeads to view verified contact signals for Hélène Vincent at TeamSupport, including work email, phone, and LinkedIn data when available.
What schools did Hélène Vincent attend?
Hélène Vincent holds Bachelor Of Arts, International Relations- Political And Economic Development from Brown University.
What skills is Hélène Vincent known for?
Hélène Vincent is listed with skills including Spanish, Training, French, Public Speaking, Conflict Resolution, Research, Coaching, and Mediation.
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