Hélène Vincent
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Hélène Vincent Email & Phone Number

Vice President, Customer Success @TeamSupport at TeamSupport
Location: Boston, Massachusetts, United States 21 work roles 2 schools
1 work email found @brown.edu LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Vice President, Customer Success @TeamSupport
Location
Boston, Massachusetts, United States
Company size

Who is Hélène Vincent? Overview

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Quick answer

Hélène Vincent is listed as Vice President, Customer Success @TeamSupport at TeamSupport, a company with 56 employees, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at brown.edu and a matched LinkedIn profile for Hélène Vincent.

Hélène Vincent previously worked as Vice President of Customer Success at Teamsupport and Executive Member at Pavilion. Hélène Vincent holds Bachelor Of Arts, International Relations- Political And Economic Development from Brown University.

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Email format at TeamSupport

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{first_initial}{last}@brown.edu
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AeroLeads found 1 current-domain work email signal for Hélène Vincent. Compare company email patterns before reaching out.

Profile bio

About Hélène Vincent

A Customer Experience leader in B2B SaaS, I lead teams to deliver exceptional customer experiences that drive retention, growth, and loyalty. With a strong background in business development, channel partnerships, and customer success, I am currently the Vice President of Customer Success at Team Support, a leading provider of customer support software. After 10 years working in News Business Sales before transitioning to Customer Experience, I drive strong expansion growth within our existing customer base. Fluent in English, French and Spanish, I also bring my cross-cultural management and language skills to foster key relationships with global partners and clients.

Listed skills include Spanish, Training, French, Public Speaking, and 43 others.

Current workplace

Hélène Vincent's current company

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TeamSupport
Teamsupport
Vice President, Customer Success @TeamSupport
dallas, texas, united states
Website
Employees
56
AeroLeads page
21 roles

Hélène Vincent work experience

A career timeline built from the work history available for this profile.

Vice President Of Customer Success

Current

Remote

Aug 2024 - Present

Executive Member

Current
May 2024 - Present

Influencer

Current
Bestadventurecat

What started as a playful endeavor capturing our world-traveling cat's escapades has blossomed into a robust social media following of 146,000. (93K Instagram, 53K Facebook).With an impressive engagement rate of 8.21%, @bestadventurecat collaborates with diverse brands spanning pet technology, pet food, pet meds, and more, consistently delivering.

Apr 2024 - Present

Vice President, Global Client Experience

Boston, Massachusetts, United States

Responsible for the end-to-end customer journey from implementation through renewal and expansions. Oversee New Client Implementation, Customer Success, and Customer Support Teams.Report directly to Chief Client Officer and member of the Senior Leadership Team.

Sep 2023 - Apr 2024

Global Head Of Customer Growth

Managed a global 60-person group encompassing Customer Success, Customer Support, Technical Integrations, and Revenue Operations teams.Reported directly to CEO.

May 2023 - Sep 2023

Global Head Of Business Development & Partnerships

Boston, Massachusetts, United States

Market Expansion Leadership: Drove global business development strategies with channel partners, expanding Ready Education's presence and fostering key partnerships in the global higher education technology sector.New ARR Growth: Closed Ready's largest-ever global contract (by 5X). Strategic Relationship Building: Led initiatives to cultivate strategic.

Dec 2022 - May 2023

Head Of Business Development & Partnerships, North America

Boston, Massachusetts, United States

Ready Education helps colleges and universities redefine campus communications. We develop mobile apps that transform the student experience by helping colleges deliver the right information to the right student at the right time.Over 500 institutions rely on Ready Education to seamlessly connect over 4 million students with their administrators, their.

Aug 2021 - Dec 2022

Head Of Partnerships

Boston, Massachusetts, United States

Head of Partnerships in a FinTech start-up that uses collective bargaining to tackle student debt. Reported directly to Co-Founders to determine the strategic direction of the sales team.Built out CRM and trained staff to use it, resulting in clearer data and easier strategic decision making.Project Management of various Partner initiatives. Created.

Mar 2020 - Jan 2021

Candidate For Boston City Council

Vincent For Boston

Greater Boston Area

Came in 3rd place in a 5-way race for Boston City Council, District 8 as a first-time candidateFundraised $93,000 from 450+ donors to fund campaign expenses; majority of donations from first-time donorsPersonally knocked on 13,758 constituent doors to connect with, listen to and uplift underserved communitiesRecruited ~200+ volunteers throughout the course.

Jun 2018 - Sep 2019

President

Greater Boston Area

Provide leadership and strategic direction for the club, managing and administering club’s $10K budgetGrew membership by 72% through creation of formalized recruitment strategy and emphasis on culture of inclusivity, diversity and serviceStreamlined club’s financial payment systems, resulting in doubling of club donations

Jul 2017 - Jul 2018

Director, Research And Academic Partnerships

Greater Boston Area

Lead a research collaboration between EF and Harvard Graduate School of Education in the creation, deployment, and analysis of a Global Competency index for middle and high school students

Apr 2017 - May 2018

Director Of Sales

Greater Boston Area

Recruited, hired, trained and managed a team of 15 inside and outside sales professionalsDeveloped and managed a sales, marketing, and operating budget for the teamCreated lead generating strategies specific to geographic and demographic tendencies, growing team’s sales by 14%Implemented qualitative and quantitative assessments to ensure client.

Feb 2016 - Apr 2017

Manager Language Immersion Tours

Created and managed a portfolio of language immersion travel experiences spanning 11 cities in 8 countriesPrograms increased student passion for and confidence in the target language, with 100% of students reporting increased language confidenceCollaborated with domestic and international teams on all aspects of the programs, including: operations, sales.

Jul 2013 - Feb 2016

Ef360 Global Management Training Program

Greater Boston Area

First generation of EF’s 360 Global Management Trainee program, working closely with teams and senior leadership across EF’s major products Began development of EF Tours’ new Language Immersion Tours, which grew into the subsequent full-time role of managing this product line

Aug 2012 - Jul 2013

President

Lead and coordinated a group of 30 trained mediators, including both students and university staffServed as a mediator to resolve conflict within the Brown communityIncreased the group’s presence and profile around campus through development and distribution of new advertising materials, recruitment of new mediators, and organizing panels on the topic of.

Jan 2010 - Jun 2012

Liberia Intiative Team Member

Perform historical and cultural research for a group working on a project in Liberia to reintegrate former soldiers and war victims back into their communities.Create weekly summaries of Liberian news for other team members.Analyze participant response surveys and create large SPSS database. These statistics will be used for PR and communications purposes.

Jan 2011 - May 2012

Co-Mediator

Community Mediation Center Of Rhode Island

Completed the 30 hours of training required for certification of Rhode Island mediatorsWork as a co-mediator in the RI courtsAssist trainers in the instructing, coaching and evaluation of new mediators who will go on to work in the court system

Jan 2010 - May 2012

Summer Intern

New London/Norwich, Connecticut Area

Co-designed a series of back testing simulations to refine the group’s investment management system. Compiled, streamlined, and verified accuracy of composites for long term investment reporting performance. Collaborated with another intern to analyze and organize large and complex investment portfolios.Wrote and designed new marketing materials to better.

Jun 2011 - Jul 2011

Assistant Office Manager

Providence Bay Fish Company

Invoicing, export/import formalities, accounting, handling of foreign currencies payments and forward contractsCommunicate in foreign languages with customers, banks, freight shipping companies and cold stores During financial crisis, analyzed financial records to identify which sectors were experiencing a lossTraveled abroad with co-workers to represent.

Apr 2007 - Jan 2009
Team & coworkers

Colleagues at TeamSupport

Other employees you can reach at teamsupport.com. View company contacts for 56 employees →

2 education records

Hélène Vincent education

Bachelor Of Arts, International Relations- Political And Economic Development

Activities and Societies: Brown University Mediation Project (President) Brown Association for Cooperative Housing Brown Languages Society

FAQ

Frequently asked questions about Hélène Vincent

Quick answers generated from the profile data available on this page.

What company does Hélène Vincent work for?

Hélène Vincent works for TeamSupport.

What is Hélène Vincent's role at TeamSupport?

Hélène Vincent is listed as Vice President, Customer Success @TeamSupport at TeamSupport.

What is Hélène Vincent's email address?

AeroLeads has found 1 work email signal at @brown.edu for Hélène Vincent at TeamSupport.

Where is Hélène Vincent based?

Hélène Vincent is based in Boston, Massachusetts, United States while working with TeamSupport.

What companies has Hélène Vincent worked for?

Hélène Vincent has worked for Teamsupport, Pavilion, Bestadventurecat, Ready Education, and Juno.

Who are Hélène Vincent's colleagues at TeamSupport?

Hélène Vincent's colleagues at TeamSupport include Ana Sá, Theo Braden, Javier Ramirez, Whitney Burkhardt, and Carl Elkins.

How can I contact Hélène Vincent?

You can use AeroLeads to view verified contact signals for Hélène Vincent at TeamSupport, including work email, phone, and LinkedIn data when available.

What schools did Hélène Vincent attend?

Hélène Vincent holds Bachelor Of Arts, International Relations- Political And Economic Development from Brown University.

What skills is Hélène Vincent known for?

Hélène Vincent is listed with skills including Spanish, Training, French, Public Speaking, Conflict Resolution, Research, Coaching, and Mediation.

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