Helen Fu Email & Phone Number

- Trained and mentored new and junior team members including License Advisory Managers and Compliance Analysts to ensure team success- Helped develop and managed various team initiatives that promote services provided by Compliance- Played key role in prospecting and targeting audit nominations to increase revenue leakage recovery- Managed License Compliance reviews from initiation to completion- Managed third-party audit firms and worked extensively with many internal organizations including Field Sales, Sales Operations, Finance, Legal and Global Support Renewals- Maintained a consistent pipeline of reviews to achieve quarterly goals- Interpreted complex license and maintenance agreements- Closed engagements to ensure proper compensation to company while preserving customer and field relationships- First point of contact for escalated customer queries- Analyzed license purchase and deployment data- Key resource for Legal and Sales for contract negotiations relating to audit provisions- Participated in projects to document and improve processes and add to the licensing knowledgebase- Obtained a thorough understanding of company products, market and business environment- Partnered with global engagement managers and support team

- Engaged in software license reviews and audits to ensure customers are in compliance with product usage agreements- Developed and implemented procedures for audits and license compliance reviews- Audited and researched discrepancies- Provided licensing education to internal and external customers as needed- Verified accuracy of software measurement usage against enterprise-wide or site licensing agreement or software license agreement- Analyzed usage data and prepared compliance reports

- Promoted to new role, but maintained the systems aspect of previous position- Market analysis for all new and existing positions including annual market pricing project- Maintained official job descriptions- Personnel requisition creation- HRIS role for Compensation-related systems (NextComp, Plateau), including systems administration, configurations, report writing, and technical support for end users- Administered and configured systems for bonus reviews and annual reviews including reporting using Cognos, OBI, and Discoverer- Maintained Compensation’s SharePoint sites- HRIS role as Systems Administrator & technical support for applicant tracking system (Taleo) - Report writing in Taleo for Recruitment group- Implemented Oracle's Compensation Workbench including requirements gathering, documenting procedures, and user acceptance testing.

- Promoted to new role, but kept all of the HR Coordinator’s responsibilities while taking on new responsibilities- Full cycle recruiting which included posting jobs, sourcing, interviewing, negotiating offers, and partnering with hiring managers throughout the process- Supervised a team of HR Assistants- Responsible for all paperwork necessary for transfers, promotions, and terminations- Documented policies and procedures for the recruitment group- Continued HRIS role as Systems Administrator & technical support for applicant tracking system (Taleo) - Single-handedly project managed the implementation of current version of Taleo and then optimized system- Report writing in Taleo - Provided all Taleo training to staff- Project management of recruiting events and initiatives

- Promoted to new role, but kept all of the Recruiting Coordinator’s responsibilities while taking on new responsibilities- Took on HRIS role and became Systems Administrator & technical support for applicant tracking system (Taleo) - Analyzed Taleo & suggested improvements, then implemented the necessary changes- Provided general technical support- Administrative assistant to Sr. Manager of HR- Project management of recruiting events and initiatives

- Coordinated the scheduling of all interviews- Coordinated travel arrangements for candidates- Responsible for posting jobs to intranet, internet, and other internet job boards as well as print ads in newspapers- Used WebHire to post jobs and track requisitions, candidates, interview process, and hiring information- Routing resumes that come in via email, mail, and referrals to the appropriate recruiter- Maintained spreadsheets for open/filled requisitions- Responsible for offer letters and new hire packets- Reorganized and maintained filing systems- Assisted Recruiters with all paperwork corresponding with recruitment candidates- Implemented a requisition process for subsidiary companies to standardize workflow and create efficiency- Part of project management team that implemented new applicant tracking system (Taleo)