Helen Heydeman Email & Phone Number

Monterey Bay Area

Serve as director of workforce assessment projects and initiatives.

Greater San Francisco Bay Area

Served as senior program manager and operations leader for ETS K-12 product development as well as for statewide educational assessment programs. * Managed scope, schedule, and budget for multi-million-dollar programs.* Led cross-functional teams in the development and delivery of products and services.* Served as point-of-contact for stakeholders and state Department of Education clients.* Led teams in development of technology-based innovations.* Collaborated/contracted with vendors and partners.* Conducted virtual and on-site workshops attended by subject-matter experts from around the country.

Monterey, Ca

Led large cross-functional teams in the planning, conceptualization, delivery, and launch of products and services for complex, multi-million-dollar national programs serving the K-12 and adult assessment markets.- Led teams in developing products and services for a new national high school equivalency examination offered in multiple formats and languages in record time, paving the way for 15 state adoptions in 2 1/2 years.- Collaborated with team to create policies, processes, and procedures in six months, including those for newly established systems, enabling online test development, registration, administration, accommodations, scoring, and reporting.- Wrote original technical manuals and guides, test center communications, and other ancillary materials containing policy and process information for use by test takers and administrators nationally. - Serving as publishing project manager for an online formative assessment system, headed development of 20,000 items and 1,250 predictive and diagnostic tests for 21 states. Completed work under compressed timelines, accelerating revenue generation. Product won CODiE Awards.- Led development of technology-enhanced items, LMS-administered professional development courses, online performance tasks, and thousands of common-core aligned interactive online prescriptive instructional resources.- Worked with Product Management and team to develop five major business cases, successfully obtaining millions of dollars in corporate investment funding for new product development initiatives.- Team received Team Achievement award on multiple occasions.

Monterey, Ca

Provided program and project management, proposal development, and content development services for:- McGraw-Hill Education CTB, 2006-2008;- Human Resources Research Organization (HumRRO), 2004-2006, 2008;- Professional Management and Evaluation Services, 2001-2008;- WestEd, 2004-2005;- Educational Testing Service (ETS), 2001.Conducting 60+ workshops, trained subject-matter experts in item and examination development and review, handscoring, and standard setting, resulting in high quality, valid, fair, and reliable high-stakes assessments.Handled all aspects of assessment development from editing to item bank maintenance to item selection and test production.Collaborated in receiving multi-year contract awards for statewide government contracts.

Monterey, Ca

Representing the Program Management and Content Development departments, responded to all RFPs: served on Bid Board; conceptualized solutions; provided specifications, schedules, and cost estimates; and wrote proposal text contributing to 20+ statewide contract awards. Worked with senior leadership to plan, budget, and schedule work for content development department with ~200 full-time staff. - Selected by executives to lead committee improving CTB's project management process. - Chaired management team's development/rollout of CTB's content development process.- Received Outstanding Employee award and Team Player awards.

M.B.A., 2010

Activities and Societies: Award Winner, Silicon Valley Business Plan Competition

B.A., Advertising, Dept. Of Journalism And Mass Communications; Minor: Marketing