Helen Phan is a Freelance Product and UX Researcher at Self-employed. She possess expertise in public speaking, event planning, social media, leadership, customer service and 7 more skills. She is proficient in French. Colleagues describe her as "Helen is a deeply considerate and empathetic colleague. Her ability to evaluate client needs and get to the root of issues is second to none. Helen builds up resources and shares knowledge and is always trying to make sure everyone understands the product as well as she does. She cares the most, and that means Helen always wins. I would not pass up the opportunity to work with Helen again. In addition to her high EQ, Helen also stood up many parts of the product function at OnCall which we still use today. She was integral in collecting early user feedback, and organizing it in to Notion. She created the support guides we still use and share with customers today. Helen was never scared to raise her hand and get a task done. I can't say enough good things about the experience I had working with Helen and how lucky I feel to have met her." and "Working with Helen at OnCall Health was one of the most positive experiences in my career. Helen goes above and beyond the call of duty to help teams she works with achieve their goals and aids in facilitating needed changes, while adapting easily to change. She actively seeks out ways to improve process and is exceptionally hard working. I hope I get to the opportunity to work with her again, but until then I will greatly miss her infectious optimism!"