Hellen Benavides

Hellen Benavides Email and Phone Number

SEO Product Manager at giffgaff (Telefonica UK) / NED Vice-Chair Living Bankside / BrightonSEO speaker @ giffgaff
Hellen Benavides's Location
London, England, United Kingdom, United Kingdom
Hellen Benavides's Contact Details

Hellen Benavides work email

Hellen Benavides personal email

n/a
About Hellen Benavides

I am a Senior SEO Product Manager with over 10 years of experience at Telefónica UK, specialising in a product-led approach to SEO and Conversion Rate Optimisation (CRO). My focus is on aligning SEO strategies with product goals to drive engagement and conversions, ensuring a seamless, user-centred experience. Throughout my career, I’ve led cross-functional teams to develop strategies that optimise user journeys, enhance product discoverability, and significantly improve conversion rates.With more than 20 years of experience in media-related roles, my career spans from journalism to digital media, marketing, SEO, e-commerce, and product management. I began my journey as a reporter and editor, working across traditional and online TV networks, printed news, and digital broadcasting. Over time, I transitioned into the digital marketing and SEO space, leveraging my media background to develop impactful strategies that drive measurable results.Outside of my professional work, I am deeply committed to giving back through volunteering. Currently, I serve as the Vice-Chair of the board at Living Bankside, a charity focused on the SE1 area of London, where I apply my expertise in community development in a non-executive capacity. Fluent in English, Spanish, and Portuguese, I bring a multicultural perspective to every project and initiative I am involved in.

Hellen Benavides's Current Company Details
giffgaff

Giffgaff

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SEO Product Manager at giffgaff (Telefonica UK) / NED Vice-Chair Living Bankside / BrightonSEO speaker
Hellen Benavides Work Experience Details
  • Giffgaff
    Product Manager - Seo
    Giffgaff Sep 2016 - Present
    Uxbridge, Greater London, Gb
    Aligned SEO strategies with product goals to drive engagement and conversions, ensuring a seamless, user-centred experience. Leading cross-functional teams to develop strategies that optimise user journeys, enhance product discoverability, and significantly improve conversion rates.- Significantly improved refurbished phones sales and awareness through SEO. - Used innovative qualitative usability research, which allowed allowing better understanding of the users’ pain points. - Transformed insights into design and product decision with a tangible conversion rate improvement.- Improved product pages Core Web Vitals and CR.- Led the execution of the annual SEO and creative content planning, managing the company’s overarching SEO strategy and delivering both on-page and off-page content to drive customer acquisition.- Conducted regular analysis, data collection, reporting, and actions based on key metrics, including traffic, rankings, sales, and other crucial online search factors.- Established routines to consistently identify operational challenges and deficiencies, implementing content updates and solutions in a timely manner.- Drove substantial business growth through effective SEO strategies, influencing stakeholders at all levels and fostering strong relationships across teams.- Provided internal teams with clear, structured processes and SEO training to ensure adherence to best practices.
  • Giffgaff
    Content Manager
    Giffgaff Oct 2014 - Sep 2016
    Uxbridge, Greater London, Gb
    Responsible for creating innovative, insight-driven ideas for content. Managing projects from planning to delivery - including scripting, organising shoots, filming and editing. Planning and executing the timely delivery of engaging content across the website and social media channels. Developing and implementing content plans for the giffgaff community team.Developed, managed projects and delivered industry leading UGC video content strategy aimed at ensuring high levels of engagement in the giffgaff community. Coordinating and maintaining active relationships with content-making members of the giffgaff community to encourage them to contribute regularly ensuring giffgaff uses the community to its highest potential, following metrics (Google Analytics and YouTube stats) to ensure that output reaches the widest audience. Key achievements: Increased the giffgaff help videos number of views six times; from average 500 to 3000 views in the first three months after posting. Revamped the tutorial videos production process, look and feel. Increased the community engagement and user generated content (UGC).
  • Tv Cultura
    News Correspondent
    Tv Cultura Apr 2014 - Oct 2014
    São Paulo, Sp, Br
    Freelancer reporter and producer for a variety of print and television organizations. Most recent assignments include the interviews with brasilian national team football players who are in London playing for Chelsea and Brexit Referendum.
  • Met Film School - Ealing Studios
    Filmmaker
    Met Film School - Ealing Studios Jun 2013 - May 2014
    London, Gb
    TV and filmmaking long term course (graduation in May 2014). As my graduation project I designed, produced, directed and final edited 2 short films with an international crew and UK tech teams, wholly executed in London.
  • Terra
    Reporter And Editor
    Terra Aug 2011 - Jan 2013
    São Paulo, São Paulo, Br
    Reporting in the field, originating, researching, producing, translating, editing, adapting stories and publishing articles, news and interviews for online and live broadcasting on a daily basis including nights, weekends and public holidays. Offering ideas for programs and actively contributing to the editorial planning process. Performing in front of the microphone and in front of video camera with and without script, live and in recorded sessions. Producing and executing interviews for internet and video. Maintaining an efficient production of videos online. Writing online pieces in portuguese on news topics (political, economics, social, cultural, sports and international news). Alerting editors to breaking news, always ready to file accurate, immediate on the spot reports. Using a range of audio, video and digital equipment and information technology to research, shoot images, write, edit and deliver in the highest professional standards.
  • Rede Record
    International News Editor
    Rede Record Dec 2008 - Jul 2011
    São Paulo, Sp, Br
    Writing, adapting, translating and editing with accuracy and clarity international news topics using the the world’s leading international news agency sources. Organising huge international coverages such as: Japan tsunami, Chile earthquake and royal wedding. Always working on a daily basis including nights, weekends and public holidays. Offering ideas and actively contributing to the editorial planning process. One of the producers of an TV series about the major problems being faced by the elected brasilian president Dilma Rousseff.
  • Thomson Reuters
    Intern
    Thomson Reuters Jul 2010 - Jul 2010
    Toronto, On, Ca
    Internship at Reuters UK news room, having the opportunity to follow their process of creation and distribution of news. Thomson Reuters is the world's largest international multimedia news agency, providing investing news, world news, business news, technology news, headline news, small business news, news alerts, personal finance, stock market, and mutual funds information available on Reuters.com, video, mobile, and interactive television platforms. Thomson Reuters journalists are subject to an Editorial Handbook which requires fair presentation and disclosure of relevant interests.

Hellen Benavides Skills

Video Storytelling Social Media Online Journalism Editing Television Digital Media Journalism Public Relations Breaking News Video Production Broadcast News Writing New Media Corporate Communications Documentaries Broadcast Television Video Editing Film Production Magazines Newspapers Multimedia Entertainment Writing Digital Journalism Editorial Newspaper Copy Editing Film Blogging Content Management Seo Content Strategy Digital Marketing Media Relations Press Releases Publishing Media Production Post Production Screenwriting Search Engine Optimization Sports Writing Driven By Results Investigative Reporting Sensitivity Relationship Management People Oriented Facebook Final Cut Pro Avid

Hellen Benavides Education Details

  • The Marketing Academy
    The Marketing Academy
    Scholarship Program
  • Pontifícia Universidade Católica De São Paulo
    Pontifícia Universidade Católica De São Paulo
    Masters In Journalism
  • Metfilm School
    Metfilm School
    Film/Cinema/Video Studies
  • Universidade Anhembi Morumbi
    Universidade Anhembi Morumbi
    Journalism
  • Thomson Reuters Foundation - London, Uk
    Thomson Reuters Foundation - London, Uk
    Making Tv News
  • Thomson Reuters Foundation - Sao Paulo, Brasil
    Thomson Reuters Foundation - Sao Paulo, Brasil
    Disaster And Emergency Reporting
  • Instituto Trevisan
    Instituto Trevisan
    Sports Management
  • Miguel De Cervantes School
    Miguel De Cervantes School
    Spanish Language
  • Faculdade Cásper Líbero
    Faculdade Cásper Líbero
    Tv News Presenter
  • Bsc Education
    Bsc Education
    English
  • Wall Street Institute
    Wall Street Institute
    English Language
  • Senac - Sp
    Senac - Sp
    Voice Over Diploma

Frequently Asked Questions about Hellen Benavides

What company does Hellen Benavides work for?

Hellen Benavides works for Giffgaff

What is Hellen Benavides's role at the current company?

Hellen Benavides's current role is SEO Product Manager at giffgaff (Telefonica UK) / NED Vice-Chair Living Bankside / BrightonSEO speaker.

What is Hellen Benavides's email address?

Hellen Benavides's email address is he****@****.com.br

What schools did Hellen Benavides attend?

Hellen Benavides attended The Marketing Academy, Pontifícia Universidade Católica De São Paulo, Metfilm School, Universidade Anhembi Morumbi, Thomson Reuters Foundation - London, Uk, Thomson Reuters Foundation - Sao Paulo, Brasil, Instituto Trevisan, Miguel De Cervantes School, Faculdade Cásper Líbero, Bsc Education, Wall Street Institute, Senac - Sp.

What skills is Hellen Benavides known for?

Hellen Benavides has skills like Video, Storytelling, Social Media, Online Journalism, Editing, Television, Digital Media, Journalism, Public Relations, Breaking News, Video Production, Broadcast.

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