Supervisora De Qualidade Bilíngue
Current
Nov 2023 - Present
Who is Hellen Silva? Overview
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Quick answer
Hellen Silva is listed as CSC Quality Assurance at Foundever, based in Curitiba, Paraná, Brazil. AeroLeads shows a matched LinkedIn profile for Hellen Silva.
Hellen Silva previously worked as Supervisora de Qualidade bilíngue at Foundever and Jr Bilingual Quality Analyst at Foundever. Hellen Silva holds English & Portuguese Language And Literature Teaching, English Language from Universidade Estadual Do Norte Do Paraná.
Company email context
Email format at Foundever
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Foundever
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Profile bio
About Hellen Silva
Hellen Silva is a CSC Quality Assurance at Foundever. She possess expertise in blogues. She is proficient in Espanhol.
Listed skills include Blogues.
Current workplace
Hellen Silva's current company
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6 roles
Hellen Silva work experience
A career timeline built from the work history available for this profile.
Jr Bilingual Quality Analyst
Responsável por realizar monitorias de atendimento via Sharepoint;Elaborar ações de melhoria utilizando Canva e PowerPoint;Acompanhamento do progresso dos atendentes, por meio de alinhamentos, realização de roundtables e Stand-up sessions via Zoom;Análise de resultados através de planilhas e demonstração de resultados para o cliente interno e externo (em inglês) utilizando Excel, PowerPoint e PowerBI.
Aug 2021 - Dec 2023
Bilingual Technical Support Agent
• Provide assistance related to the hospitality industry, in Portuguese and English, modifying, altering and/or canceling services requested by the client;• Responsible for collecting sensitive information, mediating the resolution of complaints/doubts between the initial and final customers, and assisting them in the use of tools,• Experience with high flow of service, and answering the email box on a daily basis.
Sep 2019 - Aug 2021
English Language Teacher
Oct 2015 - Mar 2019
Freelance Translator
I have been working as a freelance translator since 2013, specializing in translating tutorials from English to Brazilian Portuguese on various subjects, mostly gardening, cooking and relationships.
Nov 2013 - Feb 2016
Administrative Assistent
City Hall
Fiquei a cargo da reimplementação do Banco Social e da Agência do Trabalhador na cidade de Joaquim Távora, Paraná. Fui Agente de Desenvolvimento em parceria com o SEBRAE, auxiliando na promoção de pequenos empreendimentos na cidade.
Oct 2010 - Aug 2012
1 education record
Hellen Silva education
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Universidade Estadual Do Norte Do Paraná
FAQ
Frequently asked questions about Hellen Silva
Quick answers generated from the profile data available on this page.
What company does Hellen Silva work for?
Hellen Silva works for Foundever.
What is Hellen Silva's role at Foundever?
Hellen Silva is listed as CSC Quality Assurance at Foundever.
Where is Hellen Silva based?
Hellen Silva is based in Curitiba, Paraná, Brazil while working with Foundever.
What companies has Hellen Silva worked for?
Hellen Silva has worked for Foundever, Wizard By Pearson, Upwork, and City Hall.
How can I contact Hellen Silva?
You can use AeroLeads to view verified contact signals for Hellen Silva at Foundever, including work email, phone, and LinkedIn data when available.
What schools did Hellen Silva attend?
Hellen Silva holds English & Portuguese Language And Literature Teaching, English Language from Universidade Estadual Do Norte Do Paraná.
What skills is Hellen Silva known for?
Hellen Silva is listed with skills including Blogues.
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